Pegasys Products BBS

Jump to forum:

This forum is for users to exchange information and discuss with other users about a TMPGEnc product.
In case you need official support, please contact TMPG Inc.

Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 21 / 980 ]   Next > >>
Classify Product Title User name Reply Last update
Question TVMW6 utilize all cores meshal 1 2017-10-10 14:59:20
Question TAW4 Convert an existing BD project to DVD? Tom D'Ambrosio 1 2017-09-30 13:56:46
Bug report TVMW6 Windows 7 system crash John Nicolettos 1 2017-10-10 14:47:16
Question TAW6 output in .iso and creating region a free DVD OscarTG 1 2017-09-14 13:16:25
Question TAW5 BBS Trial Version Crash Servant 1 2017-09-14 13:21:43
Question TVMW6 UI reacting very slowly Otto 2 2017-09-16 13:46:20
Question TAW6 Default button in menu IVPR 1 2017-09-16 13:48:21
Question TMSR5 Converting Flv File SouthGaBoy 1 2017-09-16 13:52:26
Question TVMW6 INSTALLING PROBLEM JIN SHINE CHEN 1 2017-08-16 13:05:21
Question TAW6 Transparency deaddisk 2 2017-08-19 15:03:00
Question TVMW5 BBS Crashing while encoding thehobster 1 2017-08-10 20:47:19
Question TVMW6 Automatic Bit Rate not accurate am_dew 1 2017-07-27 20:47:44

Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 21 / 980 ]   Next > >>
Question - TVMW6 - utilize all cores No.70864
meshal  Home )  2017-09-30 08:33:46 ( ID:j.gyaemtqtw )   [ Delete / Reply with quotation ]

hi there..
i got this problem lately with my new system.. the program can't utilize all core while encoding 2 passes x264..
the first pass use all the cores but the second pass use only 1 core :(
this problem happen from time to time.. sometime use all core and other only 1.
i tried and now same problem.

i9 7900x
asus rampage apex x299
32gb memory 4x8
nvidia 1050
960 pro nvme hdd
all driver are up-to date

Ades  2017-10-10 14:59:20 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

hi, I think this is related your source file, what is it?
If for ex. it is an AVI file, probably the codec used does not use all cores to decode.
You may need to check in Options > Preferences > the Multithread settings, as well as check if the CPU cores are recognized in CPU/GPU settings.

Question - TAW4 - Convert an existing BD project to DVD? No.70863
Tom D'Ambrosio  2017-09-26 22:14:59 ( ID:pwh7kneaw.h )   [ Delete / Reply with quotation ]

I created BlueRay project but I want change the format to DVD without starting over from scratch.

Is this possible?

tkrave  2017-09-30 13:56:46 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

There are a few things you can do, but ultimately, you'll have to rebuild the project.

You can save your keyframes/chapters from your Bluray and use them for the DVD.
If you customized your menu items by applying styles, you can save those styles as a template to use in other projects.

If for some reason, you made your menu in SD and not HD, you can save it as a template and use it for the DVD. If you made an HD menu, you won't be able to use it for DVDs.

Bug report - TVMW6 - Windows 7 system crash No.70853
John Nicolettos  2017-09-14 02:47:49 ( ID:gwzmwlxdqzc )   [ Delete / Reply with quotation ]

I have a licensed copy of TMPGEnc 4.0 XPress (EN) and wanted to try Mastering Works 6. I downloaded a trial version which worked fine until I tried using the Timeline mode. That action locked up my computer and I had to do a hardware shutdown which corrupted my OS(Window 7 -64 bit).

I was able to recover my OS, but, when I tried to uninstall the program the uninstaller ran for over 5 minutes without stopping. I just got a busy mouse icon. I'm concerned that whatever the program did to my system is still a problem. Any advise on how to get this program off my computer, without using "Windows Uninstall" would be greatly appreciated.

Also, would be interested if anyone else had this problem and if so, what did you do to fix it.


Ades  2017-10-10 14:47:16 ( ID:nrp09m2aqdn )   [ Delete / Reply with quotation ]

Never, heard about such behavior,
I recommend you to check your hardware, you can try to uninstall using a freeware such as Revo uninstaller:
delete including the registry entries.

Question - TAW6 - output in .iso and creating region a free DVD No.70848
OscarTG  2017-09-06 12:40:35 ( ID:czfmq36fdn2 )   [ Delete / Reply with quotation ]

Hello, is there an option to output in .iso? Also can I create a region free DVD? Thank you.

tkrave  2017-09-14 13:16:25 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

Yes, you can create an .iso from your output files. The software outputs the AUDIO_TS and VIDEO_TS folders, then you can use the Disc Writing Tool to create an iso from that.

I believe you can ONLY create region free DVDs as I can't find a way to set a region. I could be wrong though.

Question - TAW5 BBS - Trial Version Crash No.70843
Servant  2017-08-30 12:42:15 ( ID:0cc.476orpk )   [ Delete / Reply with quotation ]

I downloaded the trial version of the V6 software. I was testing using three Mp4 files converted from Edius. Two were an hour long each (high school plays) and the other an 8 minute clip. Total time 1:50:00. So I made a basic custom menu with three menu boxes for the three clips. I was in the middle of simulating the environment when the program crashed. And that is my this not a stable program? I really don't want to plunk down $100 to find out the system isn't stable. I was hoping that if this authoring worked I could buy the program and finalize but sadly, when it crashed it took all three hours of work setting up the chapters and menus with it. Really disappointing. Even before it crashed I couldn't find a save button so I was hoping it was automatically saving as I went along but alas, no such luck. Lost it all. So, what is the deal with this?

tkrave  2017-09-14 13:21:43 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

I've never had it crash on me personally, but obviously, that's not a guarantee since computers are different.

You can save the project by clicking on "Options" in the upper right corner and selecting to save the project. It does not automatically save, though that would be a nice feature to have.

Question - TVMW6 - UI reacting very slowly No.70842
Otto  2017-08-29 16:17:42 ( ID:k26qnzxicrr )   [ Delete / Reply with quotation ]

first of all: I am very happy with TMPGEnc 6. I like working with it and the usability of the software i think is awesome. Also Hurray! for the Batch-Rendering-Feature.

However since i first started using TMPGEnc i have the problem, that the UI is reacting very slowly on changes.

For example: When i insert a clip into the timeline i have to wait 5 seconds. When i want to set the current play-marker somewhere on the clip it takes another 5-8 seconds until the preview-window updates. Same when i try to split a clip: At least 10 seconds until something is happening.

The other major thing is playback in preview-window: While the sound is on time, the preview-window is never keeping up. It mostly stops displaying anything at all, only a freeze frame. When i hit the stop-button the preview-image updates after 5 seconds.

Does anyone have a suggestion how this can be eliminated?
My computer-specifications are: Intel Core i7-2600K - 3,40 GHz, 24 GB RAM, 64-Bit Windows 7, GeForce GTX 1070

I have already set the option "Pre-Rendering - Save Folder" to RAM so it's not caching on the harddisk, but no change.

Mostly i am rendering videos 1920x1080 - 60 FPS and 2440x1440 - 60 FPS.

I am open for any suggestion. It is so hard to work with the software, when you have to wait every few seconds for the ui-update.

Best regards,

Otto  2017-09-03 03:29:10 ( ID:k26qnzxicrr )   [ Delete / Reply with quotation ]

Just to clarify: If no one has a solution i am also very happy to hear from your user-experience. Do you have the same problem when working with clips? Does your TMPGenc react immediately when changing properties or moving clips? Any help or review would be appreciated, so i may be able to narrow the problem down.

Best regards,

tkrave  2017-09-16 13:46:20 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

I only get that kind of slow down when I work with videos higher than 1080p, so maybe your system just can't handle it. I mostly work with 720p and 1080i footage and it works great with that.

I'm on Windows 10, Core i7, 16 GB RAM.

Question - TAW6 - Default button in menu No.70840
IVPR  2017-08-24 01:13:05 ( ID:r1hbcxrvbxr )   [ Delete / Reply with quotation ]

Just upgraded to AW6. In 5 I couldn't get the first chapter to be highlighted when moving forward or back to menu pages and I can't get it right in 6 either. In 6 I get it to highlight the first chapter when moving to 2nd page but when going back to first page it highlights the 'next' button or the last chapter on the page. I have tried virtually every combination of 'Global Settings' and 'Page Local Settings'. Does this function just not work or am I the idiot??

tkrave  2017-09-16 13:48:21 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

I've tried to do it too and have the same results as you. Maybe it's a bug or maybe they didn't describe the function correctly, because the way it's described, you should be able to highlight the first chapter/track in a page.

Question - TMSR5 - Converting Flv File No.70839
SouthGaBoy  2017-08-23 16:40:15 ( ID:9w5clt/jgzo )   [ Delete / Reply with quotation ]

I have some FLV files with Speex audio, I have noticed that this program supports FLV files but it will not load the Speex audio portion of the files. Does anyone know of a way to do this or if speex audio decoding will be added in a future version?

tkrave  2017-09-16 13:52:26 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

Have you tried using the DirectShow filter for Speex? If not, you can download it here:

That might solve the problem.

Question - TVMW6 - INSTALLING PROBLEM No.70830
JIN SHINE CHEN  2017-08-07 19:20:13 ( ID:rwahj7hvzxm )   [ Delete / Reply with quotation ]

My new notebook screen resolution is 1920x1080HD,but why installing shows"The software cannon start because this computer does not have the minimum required screen resolution 1280x768(at DPI 100%)"?

tkrave  2017-08-16 13:05:21 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

In your notebook's Display Settings, is the Scale and Layout set to 100%?

If it's a different percentage, you'll need to change it.

Question - TAW6 - Transparency No.70829
deaddisk  2017-08-06 01:59:06 ( ID:gtyvk6pm/6c )   [ Delete / Reply with quotation ]


I have a problem with transparency - i chosse a picture for my popup menu - the background color should be transparent, but where can i choose the color to be transparent? In Version 5 it worked.

Can anyone help me? Thanks!

tkrave  2017-08-16 13:12:53 ( ID:t7rw5rdz3jm )   [ Delete / Reply with quotation ]

How did it work in TAW5? I've never known about it.

You might need to use Photoshop or some other image software to make it an actual transparency/alpha channel.

deaddisk  2017-08-19 15:03:00 ( ID:gtyvk6pm/6c )   [ Delete / Reply with quotation ]

Hello tkrave:

Yes, at Version 5 it was possible - with Version 6 i can´t find this option anymore. I think i must write directly to the support.

Question - TVMW5 BBS - Crashing while encoding No.70826
thehobster  2017-08-01 23:14:34 ( ID:sm/lzioizjj )   [ Delete / Reply with quotation ]

I had to reload Windows 10 last week and reinstall. Today I'm seeing a crash while encoding:

An error occurred communicating with the output process (6)
Exception Code: 0xc0000005
Faulting Address: 0x539f9ee6
Faulting Module: MovieMPEG.vme (Base address 0x53760000)
Additional Information 1: 0x00000000
Additional Information 2: 0x00000018

I did open a support ticket, but I thought I'd paste here in case someone has something easy to try/change. Since used it work on the same hardware, I'm assuming it's related to a change in the environment. I'm looking for some ideas on where to look since it's a new OS load.

Persen  2017-08-10 20:47:19 ( ID:6tr/46zxmom )   [ Delete / Reply with quotation ]

Download Revo Uninstaller Free and use that one to uninstall TVMW5, because it also takes care of any left overs that might still be lurking with out your knowledge.

As an extra precaution, you can also download CCleaner Free and set than one to scan your registry afterwards, which might still be leading to TVMW5 and its MovieMPEG.vme, which after all was completely revoved by using Revo.

Using these two in combination should get completely rid of any traces of TVMW5, so you can do an actual 100% clean fresh instal of it again.

Question - TVMW6 - Automatic Bit Rate not accurate No.70820
am_dew  2017-07-26 22:26:52 ( ID:hlong.mvpdk )   [ Delete / Reply with quotation ]

The automatic bit rate setting does not seem to work properly because if I have a source that is, for example, a constant 25 Mbps, the auto bit rate setting sets itself to 12.4. It also overshoots the maximum bit rate by quite a bit and sets it to 49.6 Mbps. The format I am seeing this behavior on is MP4 H.264/AVC and the source video is the same. In other words, I output something using the MP4 H264.AVC format and then used that as my source.

Any ideas why this is happening? Thanks.

am_dew  2017-07-27 20:47:44 ( ID:hlong.mvpdk )   [ Delete / Reply with quotation ]

I asked Support the same question and this is their response, which does not seem to make any sense to me.

"It checks the resolution of the source file and based on that it is
Is not about making the source and the output to the same bitrate, this
function is to adjust the best possible bitrate for output.
So in other words it is a function for not make the bitrate too low.

If you want to output in the same bitrate you have to set it manually in
the Bitrate settings without using the automatic function."

If the source is 25 Mbps, the setting the output to 12.4 would result in quality loss I would assume, right? I know that is not a given, but it seems reasonable.


Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 21 / 980 ]   Next > >>

View article | Back to TMPGEnc Home | Administrator TMPGEnc Net

Script written by TMPGEnc.