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Question - Crashing while encoding No.70826
thehobster  Mail /  )  2017-08-01 23:14:34 ( ID:sm/lzioizjj )  

I had to reload Windows 10 last week and reinstall. Today I'm seeing a crash while encoding:

An error occurred communicating with the output process (6)
Exception Code: 0xc0000005
Faulting Address: 0x539f9ee6
Faulting Module: MovieMPEG.vme (Base address 0x53760000)
Additional Information 1: 0x00000000
Additional Information 2: 0x00000018

I did open a support ticket, but I thought I'd paste here in case someone has something easy to try/change. Since used it work on the same hardware, I'm assuming it's related to a change in the environment. I'm looking for some ideas on where to look since it's a new OS load.


Persen  Mail /  )  2017-08-10 20:47:19 ( ID:6tr/46zxmom )  

Download Revo Uninstaller Free and use that one to uninstall TVMW5, because it also takes care of any left overs that might still be lurking with out your knowledge.
https://www.revouninstaller.com/revo_uninstaller_free_download.html

As an extra precaution, you can also download CCleaner Free and set than one to scan your registry afterwards, which might still be leading to TVMW5 and its MovieMPEG.vme, which after all was completely revoved by using Revo.
https://www.piriform.com/ccleaner/download

Using these two in combination should get completely rid of any traces of TVMW5, so you can do an actual 100% clean fresh instal of it again.


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