Hi everyone,

Can anyone help me with this problem. See below message sent to support. Still waiting to hear back from them so maybe somebody out there can help!

I'm designing DVD's for use in public booths and DVD release. Therefore i need to be able to create DVD menus that will display for 60seconds then autostart regardless if any interaction has taken place.

Is this possible?

Thanks, Matt

TMPGEnc DVD Author 3 with DivX Authoring Hangs when trying to add clip. I have the latest version 3.1.1.174 installed on Vista ultimate. Everything was working great and then all of a sudden everytime I try and add and media clip it just hangs and stops responding. I have tried re-installing several times but to no avail. Anyone seen this???

Running PC
Dual Xeon 3 GHZ
4 GB Ram
All Sata2 HD's
Nvidia GeForce 8800 GTS 640MB Ram

Auto-chaptering results in every chapter having duplicate names. These chapters cannot be recognized by the DivX player. When selecting any of the chapters the video returns to the beginning of the video.

I have written to technical support about my paid product two times now. I have waited 1.4-2 weeks each time for a response and received nothing except the automated confirmation that they received my support request.

What is up with these guys? I have made bugs reports, e-mailed support, posted in forums and I never get any response. Remind me again why anybody pays for their software when they fail to provide support?

Anybody else having these problems?

Did you ever get an answer from tech support regarding your question? Seems odd that no one is responding. I am wondering if it is worth spending the money if no one answers your question. I have several associates that are looking at purchasing this program but we are very hesitant if we cannot get any response from the company.
Peter

I know that there have been some support changes, and now it seems that Japan is handling all email support.

I got this error at 94% of making the DVD, what's going on?

I to keep getting the access denied error code 0x80070005. This is the first time getting this. Please help. I am using TMPGEnc DVD Author 3 with DivX Authoring

I have tmpgenc author 3 installed but when i try to encode the time goes right up to about 10 hours + and comes out with no sound, but when i encode the film on tmpgenc H264 and then author 1.6 everything is fine .............Any ideas what the problem could be ??

Thanks in advance

I have tmpgenc author 3 installed but when i try to encode the time goes right up to about 10 hours + and comes out with no sound, but when i encode the film on tmpgenc H264 and then author 1.6 everything is fine .............Any ideas what the problem could be ??

Thanks in advance

I try to output my DVD but I get an error regarding reading the avisplitter.ax. I have reinstalled the file but it doesn't help. I got it to work one time during output and now it's not working at all. In the first 5 minutes there's a bunch of FDDshow icons in the system tray which the number increases and decreases and eventually disappear. And then the error appears.

Thanks

Hi there.
When I import a DVD-RW finalised in VR mode into TDA to reauthor (recorded in pioneer DVD recorder) TDA reads all the title information, name, duration, chapters etc.. which is excellent.

But as TDA is already reading this information is it possible to get TDA to automatically read the title name from the imported DVD and set it as the name of the track to be reauthored in TDA???
this would cut done the need to copy/paste the names of all the titles into the tracks names..
cheers
CD

When trying to encode a Divx file to a simple dvd. That error appears.

Using Windows Server 2008 64bit.

Also using TMPGEnc 3.1.1.174.
When it was version 3.0.9 it worked correctly.

>Also using TMPGEnc 3.1.1.174.
>When it was version 3.0.9 it worked correctly.

Is it possible to edit DivX encoded files just to cut out sections & then splice it back and save it into a new file without having to transcode the entire file again?

Will Author 3.0 (or TMPG XP) do this??? Current version of Author says it uses "smart encoding"... "Perform precise frame cut-edits with Smart Rendering"

Thanks for your help!

Dean

I just find the japanese edition ownes very much templates, and they are very pretty. I just wonder if they can be applied in english edition. If not, how they can work?

I would like to know the answer to this also... and if they do work, can someone hook me up with the Japanese templates? I typically make one English and one Japanese DVD, so this could be really useful for me.