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TMPGEnc MPEG Smart Renderer 5 BBS [ Sorted by thread creation date ]
I bought TMPGEnc MPEG Smart Renderer 5 a few years ago and it always worked fine. I could use the program without problem. But now I get this when I login :
This user account is now invalid because no valid product has currently been registered.
Please register your valid product from the form below in order to validate the account.
I don't understand... all I did was reseting my password because I didn't have it anymore, but it shouldn't have caused that...
Thank you for your continued support of Pegasys products.
As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".
The revocation of said certificate has been cancelled, and we have confirmed the affected products start up properly.
We sincerely apologize for any inconvenience this may have caused.
Thank you for your continued support of Pegasys products.
As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".
The installer of TMPGEnc MPEG Smart Renderer 5 that has been corrected is currently available.
I am a happy TMSR5 user since many years.
I have 5.0.22.28 fully licensed up and running on my Win10/1903 machine.
When I run the 5.2.23.29 installer, I get a "The specified acccount already exists" message, then the installation rolls back & aborts.
I have no clue....Any idea ???
The A/V on this machine is Windows' built-in Windows Security
Please answer this question !
I tried to fill a Support request, but when validating the questionnaire, I allways get "CUDA function has not been entered."
I DON'T KNOW HOW TO REACH YOU NOW TO GET SUPPORT !
I AM A RETURNING PAYING CUTOMER !!!
What worked for me was running the MicrosoftProgram_Install_and_Uninstall.meta.diagcab file from the second download link. It scans for problems and then asks 'Are you having a problem installing or uninstalling a problem ?'. I chose 'uninstalling'. It then checks the registry and gives a list of programs to choose from. Select TMPGenc MPEG Smart Renderer 5 on the list. It then asks 'Uninstall and clean-up ?'. Select 'Yes, try uninstall'. It then fixed the problem and I was able to install version 5.2.23.29 successfully.
I'm trying to cut 'x265/HEVC' '.Mkv' files.
All the files I've tested, regardless of being 8 or 10 Bit Main take a very long time to load and when the editor opens, skipping takes ages .. somtimes over 1 minute to jump 5 Minutes forward. I also remuxed the files to '.ts' to see if it's the format but that does not change a thing
While skipping, the GPU (I'm using GPU Decoding) is going up on 50%. If I use CPU Decoding the CPU goes to 100%. Scrolling 1 frame back and forth works.
It looks like it decodes the movie always from the beginning, as skipping to somwhere at the beginning of the movie is much faster (10 seconds) then at to the end (>10min)
@Florian Gamper. I sent you an email but you didn't reply. The problem lies with the H.265 encoding. It seems that Smart Renderer 5 cannot handle the x265 codec even though it claims it can. I have had to rencode all of my 4k H.265 video files to H.264 and now they all work flawlessly in smart renderer 5.
Oh, and even funnier, The Video Engine seems to be capable of doing it,
As the Video Mastering Suite 7 has no problem properly opening a 10Bit HEVC file.
But it cannot smart render the cut's :(
It's now over a year since I filed the bug and nothing has been done
Very Sad
I export the file in a mkv container with sound in flac format. On a pc, the file plays normally. Hardware media player "Dune Smart D1" does not play sound in this file.
Tmpgenc creates non full compatible flac file. I tried export elementary streams and reencoded this “flac” file again "flac" format using another program and mixed it using the Tmpgenc “Advanced Tools”. This file now normally playing hardware media player.
As soon as I open the program it crashes. I've attempted to reinstall it to a different location, cleaned registry of all entries and it continues to crash upon opening. I'm using Windows 10 x64, i7 4790, plenty of hard drive space gtx1080ti. The program was working fine until I rebooted the computer one day.
I have a bunch of DASH AAC (audio only) files that are not recognized by my video editing app. I need to re-encapsulate into regular AAC/MP4 audio-only files.
I wanted to use the tools I already have for this, but since TMSR5 doesn't seem to accept audio-only file, I need to find another way...suggestions ?
When are you going to support more up to date audio formats like Dolby True HD/Atmos, DTS HD etc. ??
You keep up to date with the video formats like Hevc265 4K, 8K etc yet for some reason you stick with only old audio formats like LPCM, mpeg 2, and Dolby Digital 5.1 which is from the SD DVD days!
This lack of support is preventing me from upgrading from SmartRender4.
If I use the Dolby Analyzer and rescue 5.1 audio, my audio sync is off by a large margin. If there a fix for this or is there a manual adjustment I need to make?
I'm comparing TMPGEnc SR5 with VideoRedo. Specifically, if I import a .ts file (DVB-T2 Freeview HD UK programmes recorded via USB tuner), and then edit out the commercials and any unwanted parts, VideoRedo only re-encodes at the cut points (usually between 10-20 frames for each cut point), then saving the file is very quick. However, with TMPGEnc SR5, the smart render analysis highlights many other places that will be re-encoded, even though those parts have not been changed in any way. The amount of re-encoding undertaken by SR5 varies for each video file I have, but VideoRedo is consistent in that re-encoding is only performed at cut points. Sometimes, SR5 re-encodes up to 20% or more of the file, even though less than 1% of it has been edited.
I really like SR5 but the amount of re-encoding it does compared with VideoRedo is a deal breaker for me. I can't find a setting to alter the amount of re-encoding performed by SR5, but the smart encoding section does appear to be unreliable and inconsistent vs VideoRedo. Any ideas out there??
I have to concur with 'ukmark62'on his re-encoding observation. I too was very much surprised to see just how many frames were being re-encoded after a simple unfiltered cut; after all, in the advertising of TMPGEnc SR5, the implication is quite the opposite. In a recent edit of a 2 minute video, (where only 1 cut was being applied), I noticed that 300+ frames were due for re-encoding! The video is a 4K MP4 and runs at 25 fps; so what's that?.....12 seconds of re-encoding in a 2 minute vid...just say it need another cut and maybe another!
One work around I use is to do keyframe cuts only (which sort of defeats the apps purpose), another is to use 2 other freely available programs.
Another thing I've noticed is, if you fade the audio just at the video end - surprisingly, all the audio gets re-encoded.
Although it's not the one-stop quick-grab app I was hoping for; it still does a sturdy job of joining vids (Audio and Video are in synch every time!); it's never crashed and it's GUI is clear and intuitive. Ohh.....so close!
I have a 4k video of near 2 hours, and I split it in 3 parts of 23 min., it says it reencode almost all the video! and says it takes around 4 hours, I aborted the process after 45 min.