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In case you need official support, please contact TMPG Inc.
Pegasys Products BBS [ Sorted by thread creation date ]
I own Video Mastering 5. I created a single slideshow file that I created using Video Mastering 6 Trial. In order to open this file, is Video Mastering 7 backwards compatible with 6? If not, is Video Mastering 6 still available for purchase?
Im wondering if it's possible that during the creation process if the subtitles can be be defaulted to off, each burn that ive done so far the subtitles are defaulted to on and have to be turned off once the video has started or via the menu. Thanks in advance foe any information that can be shared with me
I have a very new laptop with a gtx 4070. When exporting tmpegenc is not using any of the gpu/cuda. I have all the settings set up for it and gave it permission in the nvida control panel.
You may need to update your Nvidia driver, or check on Nvidia's Control panel > 3D settings > Program settings, check if the software is added, if not click Add select the software, restart your machine and check it.
I am doing some heavy Blu Rays lately and unfortunately it seems to be ardly using the GPU and only half of the CPU It means VERY slow outputs. Has anybody had this and overcome it? I am using Razor EGPU's. I have tried with Nvidia Cards and Radion 6900 cards. I see no real efficiency improvements.
AV1 format is becoming the future of video encoding because of its compression performance (+30% vs HEVC) and free licensing.
I'd like to have a stream and video format option in the tab format :
- Hardware with AV1 NVENC support. Latest NIVIDIA 40** card have very powerful and fast prebuilt encoders. For AMD users, VCN AV1
- Software for quality (AV1 - SVT).
Handbrake in its last release (7.0) has introduced a full hardware and software support of the AVI format. My first performance tests on it are very impressive. Adobe premiere and others editors offer AV1 support.
I bought TMPGEnc MPEG Smart Renderer 5 a few years ago and it always worked fine. I could use the program without problem. But now I get this when I login :
This user account is now invalid because no valid product has currently been registered.
Please register your valid product from the form below in order to validate the account.
I don't understand... all I did was reseting my password because I didn't have it anymore, but it shouldn't have caused that...
I have a number of videos recorded on a GoPro which is inverted on the mount.
The files have metadata Rotation=180, and AutoRotation=Down (set by GoPro).
Smart Renderer outputs all videos that are upside down, so doesn't obey the rotation flag.
I have changed the rotation flag in the cut/edit window - tried disabled, 90, 180, 270.
The resulting output is always upside down.
As a comparison, Cyberlink PowerDirector produces output that is the right way up.
Probably you joined your file with another file.
The rotation flag is recognized by the playback software, which then rotates
it 180 degrees for playback. However, if you combine multiple clips, the rotation
flag will be discarded.
I have to following I want to accomplish with Authoring works 7:
I have 12 clips images and 12 clips video each for 12 months.
I want at the highest level to enable to user to select either images or video
After the selection the image page or de video page menu is displayed with the 12 months to select from
The above I can do with the menu structure, but
when I select one of the months I want to return to the year page with 12 months and not continue playing the remainder of the months. Because now each of the 12 month entries work as a scene within a track, the return after this scene is not possible.
Thank you for your continued support of Pegasys products.
As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".
The revocation of said certificate has been cancelled, and we have confirmed the affected products start up properly.
We sincerely apologize for any inconvenience this may have caused.
Thank you for your continued support of Pegasys products.
As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".
The installer of TMPGEnc MPEG Smart Renderer 5 that has been corrected is currently available.
I cannot get this program to open any longer, and I know it is not on my end, because I use it on all 3 of my PCs, and all of a sudden, I get the error "The executable file is different from the original" -
I have redownloaded it from my product download login, and it is the same thing. I don't care whether you support it or not, if you require the program to contact you every time it is open to use it, then you need to fix it when you mess it up as I have paid for it. I didn't pay for it to just work for a couple of years then break. I just bought your Video Mastering works 7 this week, so please support your paying customer who gives you his money. Why is my program not working?
I am having this exact same issue, with TMPGEnc MPEG Smart Renderer 5. It was working just a couple days ago, and now I'm getting the message "The executable file is different from the original.(0)"
I tried reaching out to support to let them know, but because I'm using version 5, and they literally check your serial number before you can even send them a message, I have no way to contact them!
Like you, I already tried uninstalling/reinstalling and such. Also, like you, I feel that it's fine if they don't to provide ongoing technical support forever, but if they make their software phone home just to open, then they at least need to keep that running! It's silly to think that software you purchased will just arbitrarily get bricked one day because a server somewhere went offline or something. This is crazy! I have work I'm trying to get done!
As of this morning, I am also receiving the same error when I launch Smart Renderer 5. Difference is that my software has been installed for several years and was working as recently as yesterday. Virus scans show nothing wrong and I've not modified anything on my machine recently. Yesterday OK, today broken.
I found this: Audio Channel Map Edit
When selecting a MXF file which can be edited for its audio channel map, you can apply an arbitrary channel mode to each channel.
I think this is only possible in MXF file.