The previous version was working well on Windows 10, but I installed the 6.0.6.17 update and now the program will not launch. I get an error every time and the program closes during the opening splash screen, right after the serial number is verified and it says "initializing". I tried uninstalling and reinstalling but I get the same error. Something in the newest upgrade keeps the program from starting and the error message "TMPGEnc Video Mastering Works has stopped working" appears and the program closes. Below is the info about the error as listed in Event Viewer:

Faulting application name: TMPGEncVMW6.exe, version: 6.0.6.17, time stamp: 0x55b23164
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0x0eedfade
Fault offset: 0x000000000002a1c8
Faulting process id: 0x1c14
Faulting application start time: 0x01d0cf35827cfcfd
Faulting application path: C:\Program Files\Pegasys Inc\TMPGEnc Video Mastering Works 6\TMPGEncVMW6.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: fcd03cb3-9e74-4f5b-9645-ba4df0eb8118
Faulting package full name:
Faulting package-relative application ID:

I contacted support and followed their suggestions: I searched for LRXHCodec.dll but I don't have that file on my computer, I
ran as administrator, I uninstalled QuickTime, Divx and K-Lite Codec pack, I used IObit uninstaller to fully uninstall TMPGEncVMW6 and reinstalled. It
was working properly prior to the installation of the 6.0.6.17 upgrade but
after installing that version I can no longer launch the program, despite
uninstalling and even trying to install 6.0.6.14. Nothing has helped.

Has anyone experienced similar problems? Any suggestions as to how I might fix this problem. I am trying to avoid a clean install of Windows, since I am having no other problems with any program and even VMW6 was working prior to the recent update.

Thanks.

if you did not make this attempt, try running the setup file as an administrator by pressing the right mouse button.

would TMPGEnc Vmw6 support a Intel Xeon E5 2680 v2 2.8GHz Ten Core 20 threads
cpu ? and use all the cores/threads ?

I think it would. Download the trial and see if it does.

Thanks for the reply just email tech support.. Just didn't want to buy the cpu if it didn't support it... money saver... as there quit expensive

Ah I see, you don't have the cpu yet.

Doing an encode right now, and it's utilizing an average of 83-95% and using all 8 cores on my machine. This is with task priority settings set to highest; I think it will be lower when set to normal.

Actually, I think I read the data wrong. The processes on my computer are using around 80-90% of the cpu, and of that 80-90%, TVMW6 is utilizing anywhere between 80-97%.

In a single Track, is it possible to force a return to menu after a chapter marker. I have combined several clips into one 'track' but want the chapter menu to appear after one of the clips has played.

I'm assuming you meant to post this in the Authoring Works 5 forum?

You can set the chapter end action in the Menu Stage-->Global Menu Settings-->Chapter Display tab.
For each chapter, you can select whether to play the next chapter or go back to the menu.
Note that this option will only appear for DVDs; Blu-rays don't have this functionality I guess.

Can I set individual parameters of encoding for individual clips? For example,I add two clips and want that one clip has been encoded into MPEG2 and other into MPEG4...

You can't set the output format for each clip and then just click "Encode" once if that's what you're asking.

You need to select the output format before encoding for each clip.
This is a lot easier in Timeline mode; just put each clip on a separate layer, then click on the "S" (Single mode) button to make only that layer active. Select your format and add to batch.
Then go back to the Edit stage, click on the "S" button for the next clip/layer and repeat the process.
After all clips are added, run the batch.

It's pretty fast that way.

Thank you very much...

I upgraded to windows 10 pro and downloaded TVMW6_Retail_6.0.6.17_setup. First I uninstalled version 6.0.5.1.5 because of the same problem I am having now. When I try and install the update I get an error "the path cannot be found verify that you have access to this location and try again or try to find the installation package "TVMW6ENRetail.msi" in a folder from which you can install the product". I have contacted support but have not heard back from them yet. Any ideas??? I use this software everyday and I have clips piling up on me.

please try to download the installation file
I unenforceable update on windows 10 pro and the installation is successful

Thanks for the reply. I was having so many software problems after the upgrade I decided to do a clean install of windows 10 and that took care of my software install problems. I am however having an encoding problem right now with the intel media sdk encoding tool. I'm getting an error code 0xc0488011. Unexpected/Unrecoverable fault returned from the device. Standard encoder works fine.

intel drivers for graphics cards are in beta version in use for my HD 4000 and the version of 10/07 10.18.10.4252 installed by windows update and it works without any problems

I use VMW6 6.0.5.16 (demo). I'm already have WMV5, TSR4 and TAW5. And I wanted buy VMW6 but.... (sorry for my english. be tolerant)

I found that some properties (like a "Top" and "Rotation Angle Y") of some clips (very short clips on the timeline (at 1-2 frames lenght)) lost after save and open project again, or after begin encode process. It's a permanet "effect" for some clips pieces on the timeline in my project. I use for this clips Speed+Reverse effect.

Also, I can't select my masks in Mask layer together with others objects in other layers on the timeline for offseting (moving) all video work by the timeline.

When I selected many object on the timeline in many layers and moving this - sometimes, after group moving, I found offset at 1 or 2 frames between clips in nearby layers.

Very difficult work with Mask layer. Why I can't shrink or stretch lenght of my mask by mouse on the time line??? WHY???

I can't accurately set start and end of the mask time for video clips. Usually set mask time on 1 frame plus or minus at the start position for my selected clip.

And more, and more...

Interface not a intuitive and not user friendly. For example: Uncomfortably and very small elements for scalable on the timeline. Not thought out many function for working with keyboard only and e.t.c.

HEVC support it's good, but... some elementary things need tuned finality before place producrt for purchasing.

In general: all elements of timeline interface is very small and not have option for resize this. I try work with video frame by frame (on maximum timeline zoom) via 27" WUXGA monitor - it's like a torture. Wery difficult work with mouse and accuracy set cursor position on the timeline or drag edge of some clip and move this to just 1 frame onward or backward.

wish: I would like to be able to set precision start position of clip or set clip duration on the timeline clip properties in frames counter rather then time counter or like it work in Womble MPEG Video Wizard when timecode after comma is not a milliseconds but count of frame in this second.

wish: I would like to when I press left arrow or right arrow button on the keyboard - _ALWAYS_ it make move on one frame onward or backward on the time line. In any situation. Always. Since now it depends on whether or not have selected clips. And I would like to always moving selected clips by left/right arrows button + Ctrl or Shift. It will wery comfortable. Because today I must always controlled myself - have a selected clips or not on the timeline for moving by my project.

When converting a bluray to a dvd project the menus are still in 16×9 HD format. Am I missing something? How can I make the menus 4×3?

I guess you are missing the Menu Wizard, where you can choose 4:3 SD

I am keep getting this messages "Could not find any Video titles in the File". which looks like that Movie_ Heartbreaker_20150131_2318.ts. When file is already their.

In other folder I have no problem to upload file with name is Movie_ Happy Go Lovely_20150317_1155.ts.

Kindly help me in right direction would be greatly appreciated.

Regards,

Naeem

I would like to tie my subtitles to a clip of a person speaking but then be able to overlay a photo or another clip and the subtitles still be on top. I know I can add the subtitles as a timeline subtitles layout and it will always remain on top ... but then if I move the talking clip around I have to line up the subtitles again with the clip.

Move both clips at the same time, then you won't have to re-align them. Use ctrl + click to select multiple clips. They can be on different layers too!

I have Windows 7 home and their is no problem with finding the dvd writer their . But TEMPGEnc DVD author can not find my DVD writer. Does anyone know what can be the problem?
Thanks already for your time and effort.

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Hi.

I resurrected an old TVMW5 project. The original source files are now on a different drive. I'm using Windows 8.1.

How can I tell TVMW5 to look elsewhere to find the source files?

I have searched this forum and can't find the answer. Having trouble finding it on wider searches. I've also tried 'Project Checker Tool'; it lists the original path/filename, but doesn't allow any kind of redirection to a new location.

Any help would be greatly appreciated.

When you open the file, an error box should appear saying the source file is missing. Click on the "Browse..." button to select the new file path.

Do Proxy files make playback smoother ? When I used Encore you were able to render the project/motion menus in order to get smooth playback.I don't notice any diff.

I don't think proxy files affect the simulation stage. It's only used for the editing window I think.

Thanks