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Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 256 / 983 ]   Next > >>
Classify Product Title User name Reply Last update
Request TME2 Transport Stream(.TS) files support Jackyl 0 2006-07-14 08:58:39
Bug report TME2 Audio out-of-sync Jackyl 2 2007-01-10 10:33:51
Bug report TE40 movie pauses for split second antonsvideo 2 2006-08-09 03:36:38
Question TE40 Transport Streams (.TS) - No longer supported? Jackyl 5 2006-09-26 06:15:32
Question TE25 WMV decoding with TMPGEnc. spcmnk 0 2006-07-11 13:59:08
Question TE25 Can't install TMPGEnc 2.5 Plus...get error cjspangler 0 2006-07-11 02:00:51
Question TE40 PAL DV-AVI source files not read correctly Nick Hope 17 2006-07-26 20:24:06
Question TE30 Licensing on 2003 server dumb_questions 0 2006-06-28 07:56:30
Request TDA1 Project file restricted to original location and name - Crisbar 0 2006-06-27 06:59:12
Question TE30 Closed Captioning Forest Cutright 0 2006-06-27 03:30:57
Question TE30 An Error ocurred while encoding. (80070057) Matt 2 2006-09-08 00:40:38
Bug report TE40 no more support for 24bit audio antonsvideo 4 2006-09-26 06:21:12

Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 256 / 983 ]   Next > >>
Request - TME2 - Transport Stream(.TS) files support No.56082
Jackyl  2006-07-14 08:58:39 ( ID:qbwp8upaitl )   [ Delete / Reply with quotation ]

Request support for Transport Stream files. No audio loaded for (.ts) files.



Bug report - TME2 - Audio out-of-sync No.56079
Jackyl  2006-07-14 08:55:56 ( ID:qbwp8upaitl )   [ Delete / Reply with quotation ]

I opened a high definition(HD) MPEG2 file, 1280x720. When in "cut-edit" mode, audio becomes out-of-sync. I scroll through file, and it gets worse. Can not use this program for editing HD files!


Jackyl  2006-07-16 00:24:54 ( ID:qbwp8upaitl )   [ Delete / Reply with quotation ]

Update: I used VideoRedo's "Quickstream fix" and now file plays okay. I suggest that TMPGEnc add a similar feature to their software.


simonc  2007-01-10 10:33:51 ( ID:ayfjj.q1jxk )   [ Delete / Reply with quotation ]

I get the feeling no one is looking at this message board, but anyway...

I've just purchased MPEG Editor 2.0 and imported an mpeg2 file captured from a video cassette recorder. If I view this file in Windows Media Player the audio is in synch, but in MPEG Editor it is seriously out. Why? There don't seem to be any parameters you can adjust when making the import. Is this a general problem?



Bug report - TE40 - movie pauses for split second No.58025
antonsvideo  2006-07-14 06:29:41 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

after authoring a DVD which was encoded with TmpgEnc 4.0 Xpress, the resulting movie pauses for a split second and drops out the audio for a split second immediatly (around 1/2 second) after play start or after a chapter point is selected.

I noticed this in all projects I done so far and tested in 3 different standalone DVD players, all display the same problem

when doing the same encoding with the same settings using TmpgEnc 3.0 Xpress, there is no such problem (constant quality, 7500max and 2000min and ac3 audio at 256) I also tried 7500 constant bitrate

I tried this several times with different source files and the result is always the same

back to using TmpgEnc 3.0 Xpress until a patch is available


antonsvideo  2006-08-02 10:17:24 ( ID:lcwao6wwkro )   [ Delete / Reply with quotation ]

this is now fixed in latest 1st August version


antonsvideo  2006-08-09 03:36:38 ( ID:lcwao6wwkro )   [ Delete / Reply with quotation ]

actually, after further testing, this issue is not fixed



Question - TE40 - Transport Streams (.TS) - No longer supported? No.58019
Jackyl  2006-07-12 20:04:09 ( ID:qbwp8upaitl )   [ Delete / Reply with quotation ]

TMPGENC Xpress 3.0 supported opening Transport Streams. Version 4.0 no longer opens them. Why? Will support be added back into the next release?


Coyote  2006-07-13 21:55:27 ( ID:qbwp8upaitl )   [ Delete / Reply with quotation ]

It does open transport streams. Try again.


roundsjr  2006-07-17 20:31:22 ( ID:rmz7bb9w766 )   [ Delete / Reply with quotation ]

When I open streams, I get just green display and the sound.


eclipse  2006-09-03 10:21:10 ( ID:jwbvd6mycon )   [ Delete / Reply with quotation ]

I am having a similar problem. Except V4 will just hang then crash. I sent samples of my TS files and haven't heard anything other than I should re-encode the TS to mpg and try again... I don't know about you, but that's the lamest response I have ever received from you guys.

XPress 3 works fine but I don't like to pay for v4 if it doesn't do at the very least what version 3 does. Make sence?

Please help.

Thanks


eclipse  2006-09-08 01:21:34 ( ID:jwbvd6mycon )   [ Delete / Reply with quotation ]

Still no responce from support. Your support used to be instant and informative, what did I do to stop getting that?


eclipse  2006-09-26 06:15:32 ( ID:jwbvd6mycon )   [ Delete / Reply with quotation ]

WoooHooo! Looks like you fixed the problem in this last update! Thanks!


Eclipse



Question - TE25 - WMV decoding with TMPGEnc. No.43617
spcmnk  2006-07-11 13:59:08 ( ID:ijvzgenkcuw )   [ Delete / Reply with quotation ]

hello everybody. i did a "great codec update" (one of those huge packages of 40 MB) same days ago... after that TMPG did not decode WMV files any more - before it worked perfectly. Well, i uninstalled that package and reinstalled all the codecs i had on my system before (hope so at least). I read all the other questions about wmv. I have installed WMV Codec 9 (the file is running on WMP) and Direct Show is set to a high prio... so what's wrong here? What codec do i need to convert WMV in TMPG - or where can i load th VFAPI Plugin? Thanx fpr response. spcmnk



Question - TE25 - Can't install TMPGEnc 2.5 Plus...get error No.43616
cjspangler  2006-07-11 02:00:51 ( ID:lxtzluj4qln )   [ Delete / Reply with quotation ]

I successfully installed TMPGEnc 2.5 Plus and DVD Author 2.0 on my laptop, but I want to installed TMPGEnc 2.5 Plus on my desktop computer at home, so I can de-interlace some videos while I'm away.

The desktop used to have the free version on it. I tried to use Windows XP's "add/remove programs" uninstaller to remove it, but it didn't work...it flashed a window really quickly but then didn't do anything else, and TMPGEnc remained on the list of installed programs. I deleted all the files and removed the registry entries by hand.

When I try to install 2.5 Plus, the version I paid for, I get an error that says: Error 1714: the older version of TMPGEnc Plus 2.5 cannot be removed. Contact your technical support group.

So how do I fix this?

--Chris



Question - TE40 - PAL DV-AVI source files not read correctly No.58001
Nick Hope  Home )  2006-07-10 12:33:43 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

My source video is all PAL DV-AVI, 720 x 576, 25fps, interlaced. Unfortunately TMPGEnc 4.0 Xpress is reading them as 360 x 288, 25fps and defaults to "progressive". The "analyse" button is unavailable so I am manually changing display mode to "Interlaced, lower field first". But the "Source format" is still shown as 360x288.

It shows that the "DirectShow file reader" has been used. Perhaps the problem is related to the file reader.

TMPGEnc Plus 2.5 and Procoder 2 both read my files correctly.

How can I fix this?

There is screengrab showing the incorrect clip information here:

http://img.photobucket.com/albums/v290/bubblevision/Xpress-incorrect-source.jpg

There is a typical example of my source footage without audio here:

http://www.bubblevision.com/Nick-Hope-Test.avi

Thanks


antonsvideo  2006-07-11 05:09:06 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

I tried your test avi and it works fine
www.videoproductions.com.au/temp/Nick-Hope-Test.gif


Nick Hope  Home )  2006-07-11 10:52:46 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

Thanks very much for that Anton. I notice your system uses "AVI file reader", not "DirectShow file reader".

I got this reply from TMPGEnc support:

> Thank you for your email. We have downloaded your test file, and also
> viewed your image. We were able to import the test file with no issue,
> and therefore have come to the conclusion that your DV codec maybe
> corrupt. We used a codec analyzer program called G Spot, and think that
> maybe your " qdv.dll " file maybe at fault. If you could please
> reinstall the qdv.dll, it should read your files properly.
> You should be able to find a qdv.dll file online somewhere.

I tried installing qdv.dll files from 2 laptops but the problem persists. I also tried replacing quartz.dll. I also temporarily installed TMPGEnc 4.0 Xpress on my laptop and it reads my files correctly and shows "DirectShow file reader" as the source format. So something is wrong with my system.

I ran Gspot on the file on both the laptop and the problem system and everything was identical.

Here are the screengrabs showing all of the output from Gspot:

http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-Gspot.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-codecs.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-DV-video-decoder.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-AVI-Draw.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-filters-used.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-video-source-details.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-AVI-splitter-details.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-DV-video-decoder-details.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-Video-Renderer-details.jpg

I have a lot of software on this computer. Much of it is video related, including Sony Vegas 6, Quicktime Pro 7, Windows Media Player 10 and it has all been working correctly.

What else can I try? I really don't want to make a full system reinstall if I can help it.

Nick


Nick Hope  Home )  2006-07-12 06:00:49 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

I got this reply from support:

> Thank you once again for your email. We suspect that maybe one of the
> codecs is in conflict with another.
> Therefore, eliminating 1 or another codec process, it maybe able to read
> it properly. To do so, if you could please access the "File Input
> plugin" section in the Preference section at the right top side by
> clicking the OPTION button. Once you have openned the File Input plugin
> setting area...please uncheck,
> either the "AVI file reader" or the "DirectShow file reader", one or the
> other not both.

I had tried this previously. If I disable the DirectShow file reader (or all the file readers except the AVI file reader) then TMPGEnc Xpress cannot open the file at all. It will open the audio part only of my AVI files that have audio.

If I disable the AVI file reader (or all the file readers except the DirectShow file reader) then I have the same problem with incorrect resolution.

Here are 2 frame grabs from "AVI settings" showing my codecs:

http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-AVI-codecs2.jpg
http://img.photobucket.com/albums/v290/bubblevision/Nick-Hope-AVI-codecs1.jpg


antonsvideo  2006-07-12 09:59:21 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

I noticed that you have a frame rate conversion setting ticked, this is unticked on my system and was unticked by default


Nick Hope  Home )  2006-07-13 06:50:01 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

Thanks Anton. I noticed that too but unfortunately it makes no difference. Waiting on support again now.

Anton, have you got the DirectShow file reader disabled? Is that why your system is using the AVI file reader? Or does it just do it by itelf?

Nick


antonsvideo  2006-07-13 08:54:58 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

no, my direct show filter is ticked

how exactly was your source file created? I can send you a 1 sec test file if you want?


Nick Hope  Home )  2006-07-13 14:15:49 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

They are shot on a Sony VX2000 PAL camera as 25fps interlaced and they are captured as a "Type2 DV-avi file" in Sclive 2.1.

Some of them are edited in Sony Vegas 6 and then rendered from Vegas as PAL DV-AVI using Vegas' built in DV codec and some were rendered as Microsoft DV-AVI from Premiere 6.5 but they all have the same problem.

A tiny test PAL-DV-AVI file of your footage would be greatly appreciated. My email is in the link next to my name.

Thanks very much for your trouble.


antonsvideo  2006-07-13 14:33:13 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

my files are using the Canopus DV codec so you won't be able to play these, I will export a 1 sec section yo Microsoft avi and email it to you


antonsvideo  2006-07-13 14:57:02 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

I sent you a 4.5mb test file but your host bounced it back, maybe too large?


Nick Hope  Home )  2006-07-13 18:15:55 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

Someone else today reported that a 9Mb music file was bounced. I don't know why. Any chance of sending it by www.yousendit.com instead?

By the way I do have the Canopus DV codec because I have Procoder but I thought my other DV codecs etc would be able to DECODE your file anyway even if I don't have the Canopus codec? I might be wrong on that. The MS one will be well worth testing anyway.

Your help is greatly appreciated.


antonsvideo  2006-07-14 04:53:48 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

I sent you some download links


Nick Hope  Home )  2006-07-14 07:22:48 ( ID:ebrkm.fuvgk )   [ Delete / Reply with quotation ]

Thanks very much for the files Anton. I got a reply from support and my problem is now fixed!

> We think we may have figured out the issue. We think that maybe the
> default display setting for the file may be set to 360 x 288. If you
> could bare with me and check something for us.
>
> *Be sure you have TMPGEnc 4.0 XPress closed before you do this.*
>
> 1. Go to the "Start" button of your computer.
>
> 2. Select "Run"
>
> 3. type in the window "mplayer2.exe" and click OK
>
> 4. This will start Windows Media Player 6.4
>
> 5. Open the file that is in question in this player.
>
> 6. Once you have the file open in the player - Go to "File" at the top
> of the screen, and then go to "Properties".
>
> 7. Inside "Properties" select the "Advanced" - inside here please select
> "DV Video Decoder" in the list and then click on "Properties"
>
> 8. This should open the Quality selection - Here select the "Full (NTSC
> 720 x 480 PAL 720 x 576)" and then click OK.
>
> 9. Try to import the file in TMPGEnc 4.0 XPress and see what it displays.

As they suspected mine was set to "half size" and by changing it to "full size" it fixed the problem.

By the way Anton, the way things WERE set up on my system your Canopus DV-AVI file displayed at full size (in old Windows Media Player 6.4 it uses the "Video Renderer" filter which has no size to set) and your Microsoft DV-AVI file displayed at half size because in WMP6.4 it uses the "DV Video Decoder" filter which had the half size set.

Nick


antonsvideo  2006-07-14 07:51:54 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

brilliant


greendog  2006-07-23 18:52:25 ( ID:z0wdnq3.xwl )   [ Delete / Reply with quotation ]

Nick: I had exactly the same problem when I first tried to view a miniDV tape that I had captured in Roxio EMC7.5. That showed a 720X480 file, but TMPGExpress 4 only displayed 360X240.

It's a brilliant solution, but it's not our responsibility to go through such a common problem, it's the company's responsibility!! They are an incredibly opaque company (Japanese or not), and even finding this bbs was a real challenge.
------------------
I'm just starting to use this after upgrading from TMPGExpress 3, and so far I've seen nothing but flaky behavior. CAN SOMEONE TELL ME HOW TO USE THE SCENE DETECTOR? I've double-clicked the thumbnails until my finger is sore--in every combination I could think of--but to no avail. I did this with several avi files, but nothing ever happened.


greendog  2006-07-23 19:55:32 ( ID:z0wdnq3.xwl )   [ Delete / Reply with quotation ]

There is supposed to be an editing password on this "hidden" bbs, but like so many other things about TMPG, I'm finding it's flaky, and when you enter your password to edit & hit "authentication", nothing happens.

The edit I was going to add was that even the thumbnails don't properly display for the mpeg files I tried.

I'm thinking of demanding a refund and reactivation of my VideoXpress 3.3 Has anyone found any redeeming features for 4.0?


antonsvideo  2006-07-24 02:26:46 ( ID:lcwao6wwkro )   [ Delete / Reply with quotation ]

TmpgEnc 3 and 4 work happlily side by side on same PC, there is no reason to reactivate 3 if uninstalling 4, other than the periodic activation

I am using version 3 until there is a patch for version 4 that may fix several broken things


Bubba  2006-07-26 20:24:06 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

Why is Greendog such a prick?



Question - TE30 - Licensing on 2003 server No.53538
dumb_questions  2006-06-28 07:56:30 ( ID:hilvhriyplj )   [ Delete / Reply with quotation ]

Hi,

I used to run TXP3.0 on a single user XP laptop (all fine btw.), uninstalled it and reinstalled it on a 2003 server (Remote Admin mode, no application server) and like to move the installation to the 2003 because this one is always on, can run long term jobs over night. I have not been able to install the license information to my Windows user profile although I granted "change" rights to that user for the application- & subfolders. In the "Administrator"'s profile: no problem. But in my "normal" (unprivileged) user profile the licensing is failing, doesn't accept my key (Validation failed) and seems to be unable to use the same license issued in the admin's profile. To be clear: I first tried to install the license in the normal user profile to no avail. Then I checked with Administrator logon: works. So the key must be fine, but...? I shortly checked the registry in both user profiles and have not been able to find some license info there neither any license files in the application folder. where can I grant the neccessary rights to my user so that he can install my license? No need to use it from the Admin profile; I'd like to "move" the license somehow.

Thanks!
dq



Request - TDA1 - Project file restricted to original location and name - No.49464
Crisbar  2006-06-27 06:59:12 ( ID:znyfwz5l6m6 )   [ Delete / Reply with quotation ]

On most programs when I double click their output files... the program opens up...

With TMPGEnc DVD Author... I can only open it from within the program... and the file better not have been moved from the original folder!

Is there any way you can "fix" it so that you can click the tda file and open the project? Thus be able to: 1) move the file from the folder originally used? or 2) rename the folder? or 3) rename the file?

This would be very helpful for archiving purposes.



Question - TE30 - Closed Captioning No.53537
Forest Cutright  2006-06-27 03:30:57 ( ID:ewwngqpforn )   [ Delete / Reply with quotation ]

I have D1 sized avi’s (720 X 486) that have closed captioning on line 21. I would like to make a DVD that also has the closed captioning in it. But when I make my M-PEG 2 (720 X 480) it moves the location of where line 21 is and thus the closed captioning no longer works. How do you keep line 21 where it is and just crop the bottom of the frame in the encoded Video……. Yes I have tried the crop feature and cropping the bottom 6 lines and it still moves the closed captioning info.

Any Ideas? Thanks

Aloha,
Forest



Question - TE30 - An Error ocurred while encoding. (80070057) No.53534
Matt  2006-06-26 05:02:24 ( ID:pybxdu.kfng )   [ Delete / Reply with quotation ]

This error box comes up when trying to output in Windows Media Video format.


Eric  2006-08-13 13:14:02 ( ID:f26/7jfl7lg )   [ Delete / Reply with quotation ]

I'm having this same problem. Xvids seem to work fine, but Divx 5 gives me this error.

Have you had any luck solving it?


Eric  2006-09-08 00:40:38 ( ID:f26/7jfl7lg )   [ Delete / Reply with quotation ]

Turns out that if I change the Framerate setting from 23.9 progressive to 29.97 progressive, the error goes away and the encode happens. Yay!



Bug report - TE40 - no more support for 24bit audio No.57996
antonsvideo  2006-06-21 12:26:51 ( ID:391ppp3551l )   [ Delete / Reply with quotation ]

TmpgEnc 4 Xpress no longer supports 24bit 48k wav source audio, try it yourself, it worked perfect in Tmpg 3 Xpress

24bit source clip
videoproductions.com.au/T4/24bit.wav (1.6mb)

and the bad result using TmpgEnc 4 Xpress
videoproductions.com.au/T4/T4.ac3

and the perfect result using TmpgEnc 3 Xpress
videoproductions.com.au/T4/T3.ac3

I am in the broadcast industry and 24bit audio is all I use for source

for now, I am back to using TmpgEnc 3 Xpress until a fix becomes available


intellogo  2006-07-06 10:48:30 ( ID:.zq0yvvktin )   [ Delete / Reply with quotation ]

Hi,

I had a copy of TMPGEnc Xpress 3 & 4, but it got deleted by mistake. And i need to work on it. The company's lines are always busy. Please can u send me a copy of both version 3 & 4 from ur computer.

I would greatly appreciate ur responce.

Email me at: intellogo@gmail.com


antonsvideo  2006-07-07 14:21:39 ( ID:4qxigemdiqw )   [ Delete / Reply with quotation ]

sorry but I can't see how that fixes the 24bit audio issue, would you care to explain in greater detail?


antonsvideo  2006-08-02 05:35:51 ( ID:lcwao6wwkro )   [ Delete / Reply with quotation ]

I just downloaded the latest version and 24bit source audio is still not working, so I will continue to use TmpgEnc 3 as this works fine with 24bit source audio


eclipse  2006-09-26 06:21:12 ( ID:jwbvd6mycon )   [ Delete / Reply with quotation ]

Is there a way to turn off the re-encode of dolby audio tracks that are not 2.0? XPress3 leaves them alone, why doesn't 4?

Eclipse



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