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Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 165 / 983 ]   Next > >>
Classify Product Title User name Reply Last update
Question TAW4 Importing Blu Ray/Invalid audio Bitrate Wilfredo 3 2009-12-18 14:38:03
Question TE40 Xpress 4 hangs after validation and during initializing Modify_inc 2 2009-12-17 17:45:44
Question TE30 TMPGEnc Xpress 4 hangs at initiaizing Modify_inc 0 2009-12-17 14:46:10
Question TE40 TMPGenc Xpress 4.7.3.292 >> AVI to WMV out sinc audio Zipperzoi 1 2009-12-26 16:02:42
Question TAW4 TAW4 CHEELYV 5 2009-12-19 05:31:18
Question TE40 Impoert Problems With High Def VC-1 Files Win 7 Gene 3 2009-12-18 01:45:50
Question TAW4 "The copied source file size is not 4529318 bytes" error ! David 1 2009-12-14 21:24:57
Request TAW4 Need more than 15 thumbnails with 16:9 menu Frank 4 2012-09-20 05:59:30
Question TE40 Cuda Not Working - Win7 GTX 260 DivideByZero 2 2009-12-18 01:42:13
Question TAW4 Dix Ultra Hellboy. 3 2009-12-28 18:29:24
Question TAW4 DVD player Read Error chriswd22 0 2009-12-10 19:10:36
Question TE40 EAccessViolation at Modul TMPEnc4XP.exe / 62BCAE79 uwess 8 2009-12-17 19:48:48

Pegasys Products BBS [ Sorted by thread creation date ] << < Prev.   [ 165 / 983 ]   Next > >>
Question - TAW4 - Importing Blu Ray/Invalid audio Bitrate No.62428
Wilfredo  Home )  2009-12-18 01:17:11 ( ID:9cd2htpdzwf )   [ Delete / Reply with quotation ]

I can import a blu ray source, but when I try to create a Video_ts, it stops with an invalid audio bitrate error:

The "00001" clip's audio bitrate in the "track 1" Track is invalid. Save your project file and contact our user support service.

The track plays fine while cut and edit but I can't simulate or create the dvd from it.

What can I do?


tkrave  2009-12-18 01:51:03 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

Maybe your audio bitrate is too high. If the source is Blu-ray and you're making a DVD, then that's a possibility. Lower the audio bitrate in your track settings.

Other than that, contact user support:
http://tmpgenc.pegasys-inc.com/en/support/support.html


Wilfredo  Home )  2009-12-18 14:32:18 ( ID:9cd2htpdzwf )   [ Delete / Reply with quotation ]

Thanks for the answer. The program should make that conversion for me, right?

I tried lowering the bit rate, but I can't change anything in the clip's Audio Properties.

It says 640 kb/s in audio bit rate. Where am I supposed to lower the bit rate?

Thanks.


Wilfredo  Home )  2009-12-18 14:38:03 ( ID:9cd2htpdzwf )   [ Delete / Reply with quotation ]

Got it!

It was in the track settings not in the clip properties (I was looking in the wrong place), thanks again!

Wilfredo.



Question - TE40 - Xpress 4 hangs after validation and during initializing No.59187
Modify_inc  2009-12-17 16:18:13 ( ID:qx/gkg9vypa )   [ Delete / Reply with quotation ]

I've been using TMPGEnc XPress 4 for a while and the other day I noticed it was not working corretly. It loads up, verifies user and licenses, and then says initializing and hangs there forever. I have uninstalled, and reinstalled and samething. I tried using a eariler version and it runs, but I get runtime errors and other odd errors. My Vista system is update with all software updates and virus free. I'm at a lost to what could be causing it. Is there not a log that Xpress generates that might give me some clue?


mevans336  2009-12-17 16:43:06 ( ID:6sjyutuxenk )   [ Delete / Reply with quotation ]

See this post: http://bbs.tmpg-inc.com/bbs.php?board=en_te40#topic1882


Modify_inc  2009-12-17 17:45:44 ( ID:qx/gkg9vypa )   [ Delete / Reply with quotation ]

Uninstalled quicktime and it works, thanks for the quick reply.



Question - TE30 - TMPGEnc Xpress 4 hangs at initiaizing No.53566
Modify_inc  2009-12-17 14:46:10 ( ID:qx/gkg9vypa )   [ Delete / Reply with quotation ]

I've been using TMPGEnc XPress 4 for a while and the other day I noticed it was not working corretly. It loads up, verifies user and licenses, and then says initializing and hangs there forever. I have uninstalled, and reinstalled and samething. I tried using a eariler version and it runs, but I get runtime errors and other odd errors. My Vista system is update with all software updates and virus free. I'm at a lost to what could be causing it. Is there not a log that Xpress generates that might give me some clue?



Question - TE40 - TMPGenc Xpress 4.7.3.292 >> AVI to WMV out sinc audio No.59185
Zipperzoi  2009-12-17 14:27:42 ( ID:shiicvlgnol )   [ Delete / Reply with quotation ]

Why an AVI-DV video captured directly from DV tape the WMV encoding the audio is perfectly in sync!
And a DV-AVI video render from Adobe Premiere CS4 the WMV encoding the audio is out of sync?
I use 64bit and the W7 TMPGEnc Xpress 4.7.3.292!

Thank you.


zipperzoi  2009-12-26 16:02:42 ( ID:jblk5oe5dy. )   [ Delete / Reply with quotation ]

I solved the problem of audio sync with windows media encoding (wmv) with TMPGEnc 4.0 XPress Version 4.7.3.292 on Windows 7 64-bit, I uninstalled it and installed the TMPGEnc 4.0 XPress Version 4.7.1.284, the problem of sync audio resolved.
Tks



Question - TAW4 - TAW4 No.62422
CHEELYV  2009-12-17 08:17:01 ( ID:t83nofufalw )   [ Delete / Reply with quotation ]

Just wondering are there any known issues with video files being double/triple in size when using TAW4 (Bluray Bdmv)? When using "add a clip" a 8gb M2TS or TS AVCHD file becomes@ 16- 24gb in size.
System: Windows 7 64 bit, 8GGB DDR3, 1.5 TB HD, Asus Maximus 3 motherboard, EVGA GTS 250 video card.

Thanks


CHEELYV  2009-12-17 23:48:36 ( ID:t83nofufalw )   [ Delete / Reply with quotation ]

Forgot to mention in previous posting that my CPU is an Core I7 860


tkrave  2009-12-18 02:31:21 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

The source video files are most likely compressed with the H.264/MPEG-4 AVC format. Since TAW4 can't output Blu-rays in H.264/MPEG-4 AVC, it has to convert the files to MPEG-2 format which isn't as good at compressing the video data. Thus, in order to keep the same quality level of your source files, it has to increase the size of the outputted MPEG-2 file.

H.264/MPEG-4 AVC compression can maintain the quality of a MPEG-2 file at roughly half the file size.


CHEELYV  2009-12-18 08:03:15 ( ID:t83nofufalw )   [ Delete / Reply with quotation ]

Thanks for the info tkrave


CHEELYV  2009-12-19 05:20:04 ( ID:t83nofufalw )   [ Delete / Reply with quotation ]

BTY,

I have a machine also that is running Windows XP64 and there are no issues with it making the video files larger as mentioned previously. It seems TAW4 only does this Windows 7. Also does the same thing with my other machine using vista 64.
Is this bug a known issue with the technical experts/ creators of TAW4?
Thanks


CHEELYV  2009-12-19 05:31:18 ( ID:t83nofufalw )   [ Delete / Reply with quotation ]

Disregard the last post, it also does it on my WindowsXP64 machine



Question - TE40 - Impoert Problems With High Def VC-1 Files Win 7 No.59181
Gene  2009-12-17 05:43:00 ( ID:6akalx7zton )   [ Delete / Reply with quotation ]

4.7.3.292 on an XP machine will import (1920 x 1090P) VC-1 files but not on my Windows 7 machine TMPGEnc Xpress just freezes on import. Any ideas? A decoder?


tkrave  2009-12-17 18:06:28 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

Yeah, there's probably a codec or something on your XP machine that isn't on your Windows 7 machine.


Gene  2009-12-17 20:03:01 ( ID:6akalx7zton )   [ Delete / Reply with quotation ]

Any idea on the appropriate codec or how I can figure out which one is being used?


tkrave  2009-12-18 01:45:50 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

Try a program like GSpot to figure out the codec.
http://gspot.headbands.com/



Question - TAW4 - "The copied source file size is not 4529318 bytes" error ! No.62420
David  2009-12-14 08:43:51 ( ID:jpl6soakat2 )   [ Delete / Reply with quotation ]

hi,
i've got this error during output process:
"an error occur while copying '\Picture\track05\clip05\image004.JPG'
The copied source file size is not 4529318 bytes"

i try to do a DVD+R DL with photos incorporated.

i don't understand why ? this photo is ok. there was several photos bigger or smaller.

I've enough space on the hdd !!!!

thanks


david  2009-12-14 21:24:57 ( ID:kjdxxqnpnal )   [ Delete / Reply with quotation ]

hello,

i've corrected the bug only by remove and put again the photos !!!!!

and it works !!

cdly



Request - TAW4 - Need more than 15 thumbnails with 16:9 menu No.62416
Frank  2009-12-13 01:41:39 ( ID:gua7vk0wjlw )   [ Delete / Reply with quotation ]

With the 4:3 aspect ratio menu, you can have up to 32 thumbnails displayed on one page. But with 16:9, you can only have up o 15.

Is there a way to get more than 15 with 16:9?

Why would the maximum have decreased when the screen area increased?

Thank you,

Frank


tkrave  2009-12-14 18:13:08 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

It's in there. Not sure why you can't see it though.

http://i46.tinypic.com/md1s0n.png


tkrave  2009-12-14 18:15:53 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

I stand corrected. It appears it's limited to 15 thumbs for DVD's but not for Blu-rays. Weird. Good catch.


tkrave  2009-12-15 17:50:51 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

emailed support and apparently this is a limitation of the DVD format. For some reason, DVD 16:9 menus are limited to about 19 links, so that is why it they've limited it to 15 thumbnails (saving the remaining links for other buttons). DVD 4:3 menus have a higher link limit which is why they can have up to 32 thumbnails.


Jazz  2012-09-20 05:59:30 ( ID:tjcku8hlxu. )   [ Delete / Reply with quotation ]

Now it's 2012, september.
I wonder if it is still 15 thumbnails max.
If it is 25 I have to buy this application.



Question - TE40 - Cuda Not Working - Win7 GTX 260 No.59178
DivideByZero  2009-12-13 00:12:01 ( ID:qr4vmklwwlj )   [ Delete / Reply with quotation ]

I recently upgraded my computer to 64 Bit Win7 with a GTX260 video card. Since the upgrade I have not been able to get any Cuda encoding to function. I have tried uninstalling, reinstalling, different codecs, reinitializing, latest NVidia Drivers...nothing work. I have tested my machine with LoiLoScope and Cuda works, but it does not work in TmPG Express. Another side note is that Divx crashes the application (versions 5,6,and7).

Does anyone have any suggestions...I am truly bummed since I bought the machine for video editing.

I have included the event log entry for the Divx crash below.

Faulting application name: TMPGEnc4XP.exe, version: 4.6.3.268, time stamp: 0x39755004
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000374
Fault offset: 0x000cdcbb
Faulting process id: 0x168c
Faulting application start time: 0x01ca7b87b6e0e48e
Faulting application path: P:\Program Files (x86)\Pegasys Inc\TMPGEnc 4.0 XPress\TMPGEnc4XP.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 3697fb24-e77b-11de-8ed5-005056c00008


MathewLisett  Home )  2009-12-14 06:03:26 ( ID:k35eburmzjh )   [ Delete / Reply with quotation ]

4.7.3.292 is the latest, get it and see if that fixes the issues


tkrave  2009-12-18 01:42:13 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

Besides updating to the latest version of 4.0 XPress, you might also want to try reverting your CUDA driver to version 191.



Question - TAW4 - Dix Ultra No.62412
Hellboy.  2009-12-12 20:46:30 ( ID:.wh47wog/cg )   [ Delete / Reply with quotation ]

I cant burn DivX Project to dvd?


tkrave  2009-12-14 18:50:35 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

You can burn DivX projects to DVD but if you have DivX menus, you'll only be able to see them if you play it on a DivX Ultra certified DVD player or on your computer with DivX Player software.

If you are having a technical issue with burning a DivX project to DVD then you'll have to be more specific.


web_ustaad  2009-12-26 14:18:30 ( ID:ekybhgvxwza )   [ Delete / Reply with quotation ]

1. Is there any limit to the size of the DivX Ultra file, I tried file with menus greater than 2GB was not working on my DVD Player but was working fine on DivX Player ( software ).

2. Is there a way to link two external divx files via the divx ultra menu so I may have two independent files and a separate file only for menu.


tkrave  2009-12-28 18:29:24 ( ID:lgrl8ryjzyl )   [ Delete / Reply with quotation ]

1. I'm not sure why it's not working on your DVD player...Do DivX Ultra files that are less than 2GB work fine? I think there was a 4GB limit due to the use of the avi format, but I'm not sure if that is still true.

2. When you make a DivX Ultra file, it just takes all the videos and menus and creates one big DivX file, so no, it's not possible to keep all the files separate. That's just how the format is unfortunately.



Question - TAW4 - DVD player Read Error No.62411
chriswd22  2009-12-10 19:10:36 ( ID:e.0ypftasg2 )   [ Delete / Reply with quotation ]

Hi everyone,

when i read my DVD on my DVD player it stops at the end of the first track without going to the top menu.

PAL mpeg II 4:3 with a firstrack & 4 Main Tracks
Individual BGM on top menu & Track
motion menu on Track 1

I had NO ERROR during the dvd creation process and everything seemed to be OK.
Furthermore any soft player (MAC or PC ) reads it without any problem.

Did anyone have to deal with the same problem ???
Is my DVD player to old ??? (it's not one of the latest generation device)



Question - TE40 - EAccessViolation at Modul TMPEnc4XP.exe / 62BCAE79 No.59169
uwess  2009-12-10 10:57:39 ( ID:rdoemj37aqo )   [ Delete / Reply with quotation ]

Hello,

I installed the Software a few weeks ago and it worked fine. Last Saturday I had to restore an image from August. I reinstalled the Software and now the Software doesn't start.

After a few seconds the message appears (Translated to English):

EAccessViolation at Modul TMPEnc4XP.exe / 62BCAE79
ReadError at Adress 62BCBE79 appears at 62BCBE79

I click on ok and get the message:

Runtime error 204 at 06632A64

I click on ok and get the message:

Runtime error 204 at 00402B1C

Than nothing happens.

I reinstalled the software without success.

What can I do?

With kind regards,
Uwe Sentis


MathewLisett  Home )  2009-12-10 11:50:47 ( ID:/mc2urzlila )   [ Delete / Reply with quotation ]

try encoding onot a different hdd


uwess  2009-12-10 13:17:00 ( ID:skygu/j2nbl )   [ Delete / Reply with quotation ]

The program didn't start...during startup of TMPEnc4 i get the error after 5 seconds...


MathewLisett  Home )  2009-12-14 06:02:10 ( ID:k35eburmzjh )   [ Delete / Reply with quotation ]

i would say its either your master hard drive is dying, or you need to do a fresh install of your os


mevans336  2009-12-16 20:52:38 ( ID:6sjyutuxenk )   [ Delete / Reply with quotation ]

I am also getting this error. I also used all previous versions with no issue but reinstalled Windows 7 a couple of months ago. I installed the latest 4.7.3.292 and I'm also seeing the error. It's a problem with TMPGEnc Xpress, not our hardware and I haven't had any other programs crash on this machine, ever.

You can see the error here: http://lh3.ggpht.com/_JyLRK0gxVFI/SylIAd_4wEI/AAAAAAAAACE/I_LuJ-jT3SY/s800/Capture.JPG

After clicking ok to clear the error, I get several runtime 204 errors.


mevans336  2009-12-16 21:23:04 ( ID:6sjyutuxenk )   [ Delete / Reply with quotation ]

I tried 4.7.1.282 and I received the same crash, but version 4.6.3.268 works perfectly fine.


mevans336  2009-12-17 16:42:27 ( ID:6sjyutuxenk )   [ Delete / Reply with quotation ]

I uninstalled TMPGEnc, deleted the "\Documents and Settings\(user name)\My documents\TMPGEnc\TMPGEnc 4.0 XPress" folder and then uninstalled Quicktime at the request of a TMPGEnc Support Engineer. I then reinstalled the latest TMPGEnc 4.0 (4.7.292) and it opened successfully. I haven't tried to reinstall Quicktime and frankly, don't need it yet so I'm not sure if reinstalling it will bring the error back. Hope this helps.


Modify_inc  2009-12-17 17:44:54 ( ID:qx/gkg9vypa )   [ Delete / Reply with quotation ]

I had the same problem was about to reinstall Vista because I couldn't figure it out. I uninstalled quicktime, and bam it works again. That is to weird...

And the worst part after it started up it gave me a message that to import quicktime files I need to install Quicktime. Go figure.


Uwe Sentis  2009-12-17 19:48:48 ( ID:vd3tn7hsoyw )   [ Delete / Reply with quotation ]

Thanks...this solved my problem also!



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