Hello,

I have a very new laptop with a gtx 4070. When exporting tmpegenc is not using any of the gpu/cuda. I have all the settings set up for it and gave it permission in the nvida control panel.

any suggestions where to look?

You may need to update your Nvidia driver, or check on Nvidia's Control panel > 3D settings > Program settings, check if the software is added, if not click Add select the software, restart your machine and check it.

I am doing some heavy Blu Rays lately and unfortunately it seems to be ardly using the GPU and only half of the CPU It means VERY slow outputs. Has anybody had this and overcome it? I am using Razor EGPU's. I have tried with Nvidia Cards and Radion 6900 cards. I see no real efficiency improvements.

Hi,

AV1 format is becoming the future of video encoding because of its compression performance (+30% vs HEVC) and free licensing.

I'd like to have a stream and video format option in the tab format :
- Hardware with AV1 NVENC support. Latest NIVIDIA 40** card have very powerful and fast prebuilt encoders. For AMD users, VCN AV1
- Software for quality (AV1 - SVT).

Handbrake in its last release (7.0) has introduced a full hardware and software support of the AVI format. My first performance tests on it are very impressive. Adobe premiere and others editors offer AV1 support.

https://videocardz.com/newz/handbrake-1-7-0-released-supports-av1-encoding-on-geforce-rtx-40-and-radeon-rx-7000-gpus

Thanks for implementing this format as soon as posssible in TMPGenc Video Mastering works

Hello,

I bought TMPGEnc MPEG Smart Renderer 5 a few years ago and it always worked fine. I could use the program without problem. But now I get this when I login :

This user account is now invalid because no valid product has currently been registered.
Please register your valid product from the form below in order to validate the account.

I don't understand... all I did was reseting my password because I didn't have it anymore, but it shouldn't have caused that...

Thanks for help

I have a number of videos recorded on a GoPro which is inverted on the mount.
The files have metadata Rotation=180, and AutoRotation=Down (set by GoPro).

Smart Renderer outputs all videos that are upside down, so doesn't obey the rotation flag.

I have changed the rotation flag in the cut/edit window - tried disabled, 90, 180, 270.

The resulting output is always upside down.

As a comparison, Cyberlink PowerDirector produces output that is the right way up.

Probably you joined your file with another file.
The rotation flag is recognized by the playback software, which then rotates
it 180 degrees for playback. However, if you combine multiple clips, the rotation
flag will be discarded.

I have to following I want to accomplish with Authoring works 7:
I have 12 clips images and 12 clips video each for 12 months.
I want at the highest level to enable to user to select either images or video
After the selection the image page or de video page menu is displayed with the 12 months to select from
The above I can do with the menu structure, but
when I select one of the months I want to return to the year page with 12 months and not continue playing the remainder of the months. Because now each of the 12 month entries work as a scene within a track, the return after this scene is not possible.

Is there a way to get the above done?

Thanks

Thank you for your continued support of Pegasys products.

As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".

The revocation of said certificate has been cancelled, and we have confirmed the affected products start up properly.


We sincerely apologize for any inconvenience this may have caused.

Thank you for your continued support of Pegasys products.

As for the issue with some of our products (prior to August 2021) that the application does not start due to the error "The executable file is different from the original".

The installer of TMPGEnc MPEG Smart Renderer 5 that has been corrected is currently available.

You can download the file from the link below:
https://tmpgenc.pegasys-inc.com/en/download/index.html#endproduct
*Please note that user registration is required to download it.

We are still in the process of confirming the possibility of restoring other products.
We will announce the availability of the other products as soon as possible at the following website.
https://tmpgenc.pegasys-inc.com/en/information/info_20230823.html

We sincerely apologize for any inconvenience this may have caused.

I cannot get this program to open any longer, and I know it is not on my end, because I use it on all 3 of my PCs, and all of a sudden, I get the error "The executable file is different from the original" -

I have redownloaded it from my product download login, and it is the same thing. I don't care whether you support it or not, if you require the program to contact you every time it is open to use it, then you need to fix it when you mess it up as I have paid for it. I didn't pay for it to just work for a couple of years then break. I just bought your Video Mastering works 7 this week, so please support your paying customer who gives you his money. Why is my program not working?

I am having this exact same issue, with TMPGEnc MPEG Smart Renderer 5. It was working just a couple days ago, and now I'm getting the message "The executable file is different from the original.(0)"

I tried reaching out to support to let them know, but because I'm using version 5, and they literally check your serial number before you can even send them a message, I have no way to contact them!

Like you, I already tried uninstalling/reinstalling and such. Also, like you, I feel that it's fine if they don't to provide ongoing technical support forever, but if they make their software phone home just to open, then they at least need to keep that running! It's silly to think that software you purchased will just arbitrarily get bricked one day because a server somewhere went offline or something. This is crazy! I have work I'm trying to get done!

As of this morning, I am also receiving the same error when I launch Smart Renderer 5. Difference is that my software has been installed for several years and was working as recently as yesterday. Virus scans show nothing wrong and I've not modified anything on my machine recently. Yesterday OK, today broken.

They have posted an update on this. See below...
https://tmpgenc.pegasys-inc.com/en/information/info_20230823.html

I want to assign 5.1 audio to a video file that is set per line. Can anyone help me with how I can do this?

I found this: Audio Channel Map Edit
When selecting a MXF file which can be edited for its audio channel map, you can apply an arbitrary channel mode to each channel.
I think this is only possible in MXF file.

This is EXACTLY what is stopping me from buying this software. I tried the trial, and I do not understand why when I put a video file with two audio streams in it to encode, I only get one of the audio streams in the finished product.

And I do purchase Pegasys software as I have a paid TMPG Smart Renderer that I love and allows multiple audio streams by the way.

It is a little unnerving to see the lack of support in this forum for a paid popular product. And this current question was asked almost three months ago and several times and there is no reply??

I'm in the process of setting up a blu-ray disc that is meant to have five tracks (episodes). I only want a top menu to show all the tracks; I'm trying to avoid individual track menus. The problem I'm running into is if I disable track menus, I also disable the ability to have a subtitle menu. I can only set subtitles from the track menus, which adds a lot of unnecessary menu pages. Is there any way to add a global subtitle link to the Top Menu? Or even just a on/off toggle option to the Top Menu? If I can do this, then it allows me to have only 1-2 pages vs over 20. Thank you!

in the menu wizzard you have to choose "Create Custom Menu by Choosing Layout and Items" in this way you can create the menu you want.
and you can choose if the five episodes should be part of the main menu, create main menu and episodes sub menu in the wizzard itself it will ask you if the audio tracks and their subtitles should have a separate menu or not there are many options to create your project