Over a month ago I started having issues with the CUDA aspect with regards to this software and another two TMPGEnc software packages. Initially they were very responsive and had several suggestions which I tried, in the end they had me delete a couple of files from each software package directories and this has essentially permanently disables the CUDA part.

Since then I have heard nothing more and they no longer respond to further requests in this matter.

Are they admitting defeat in that their software is buggy and by ignoring the issue it doesn't exist?

Given the money I have invested in this company over the years, this is very poor and makes me think twice on further support. Why should I support them if they turn their backs on me.

I don't know about your issues, but i have no problems with CUDA in TAW5 or TVMW5
The NVIDIA driver i use is 353.30 for my Asus GeForce GTX650-E-2GD5, where the CUDA was recognized immediately after updating to that driver version.
Have Windows 7 64 bit by the way, never wasted my time on 8, 8.1 or 10

I have updated the NVIDIA drivers several times now, but have not tried reinstalling each piece of software to see if it has been rectified.

The main issue is that support have hung me out to dry, don't even have the decency to say they have no idea, they now ignore any request from me for support on this matter.

I see that my comment here don't even invoke a response. thanks for your money, now shutup.

As an update to this issue, I completely removed the offending applications and reinstalled them, the problem seems to have been resolved.

Thanks Support................not

Just so you know, all updated drivers have disabled CUDA for video encoding. Nvidia only uses NVENC now, which is the hardware on their cards. I know your post is 4 months old, but if you're still using CUDA, your hardware is ancient and should be replaced. NVIDIA stopped supporting CUDA for video transcoding 3 years ago. http://forums.guru3d.com/showthread.php?t=391269

Persen is stuck in a time warp, that is why their stuff still works. Old hardware, with old software and old drivers. All of us with newer hardware are waiting for NVENC support, as they have already offered it in Video Mastering works 6 and PGMX creator, but NOT for Authoring Works 5. Hopefully it's in 6, as VSO software has NVENC available in their bluray conversion software, and it costs considerably less.

Does TMPGEnc Video Mastering Works 6 full version support the import of Edius HQ HQX .avi files.
The trial version did not.

If you have the codec, then it might be able to work by selecting a different file reader when you open the file.

You can do that by selecting a different file reader in the file explorer window that appears when importing your file. There is a drop down menu next to the filename text area. Just select one of the "Force Reader blah blah blah" options in the menu.

Thanks tkrave that worked.

My mp4 avc videos from Sony SL smartphone have Variable frame rate: for example, frame rate 29.685 fps, minimum frame rate 14.847 fps, maximum frame rate 30.354 fps. When I edit this video in TMPGEnc MPEG Smart Renderer 5 it frame rate is constant 29,723 fps. The resulting video with sound desynchronizes(( I need output video with variable frame rate.
It is my wish to edit videos with variable framerate in TMPGEnc MPEG Smart Renderer 5. Thank you.

Hopefully they take this to their wish list.
cheers

I am trying to export 10 Channel audio from a quicktime and if I encode to 5.1 (channels are labeled correctly in ID) then the audio is phased.
I cannot export separate audio files either as audio has the same issue.

I am trying to convert 23.976 QT to 25 frame MPEG2 with multichannel audio.

Any tips?

The software description implies that it can detect commercial breaks but trying with a mp4 video, that has a number of long (5 second) black parts in it, detects nothing! Am I missing something here? Do I need to buy the "TMPGEnc Movie Plug-in Commercial Candidates Detector" ?

The Commercial Candidates Detector is already integrated into the software I think. I'm not sure it will work on a 5 second black segment though, as I think it looks for segments that are the length of normal commercials (15 seconds, 30 seconds, etc.).

Other video editors that have this facility (VideoRedo for example) search for black frames and I assumed this worked the same way. This is how I'm doing it at the moment, using VideoRedo to find the ad breaks and Smart Renderer 5 to do the editing. I was hoping to be able to do it all in SR5.

Interestingly I've now used SR5 with some films with full advert breaks and it works reasonably well however, it does only seem to detect black or fixed frames on a few seconds long so I don't see why it shouldn't work with the programmes I had tried that had some simple black sequences of 5 seconds or so.

The Smart Rendering Analyzer, such as it is, is a helpful tool for gauging the extent of re-encoding that will take place, but I would find it far more useful if this feature could be enhanced so that those specific frames that are marked for re-encoding are identified and distinguished in some way (color highlight or similar) on the Clip Edit Window timeline.

Surely this is something that could be easily implemented, even it it requires 'refreshing' the smart analysis after editing ?

Would anyone else find this useful?

Further thoughts - maybe could make this an option in the Preferences, so that when selected the Smart Rendering Analysis is automatically refreshed when clicking 'OK' after editing in the Clip Edit Window. Sure you'd have to wait a bit longer for the analysis to complete, but the information gained would be far more useful than the existing representation.

I crrated an avchd folder with Menü. Than I created an ISOfile og the folder using Imageburn. My WD mediaplayer goes to the menue but EhenI push the play button the Wd goes to the Usb drive routedirectory instead oft playing the movie

I am trying to split mp4 recorded multiple movies videos into the different movies and everytime it lists the clips as rescue. Is there a way to fix this. I tried spliting a mpg and it split fine. I also tried with Mastering Works Trial and it split. I have the trial version of both to see what will work before buying.

You can try running the Smart Rendering Analyzer in the Format stage to help figure out why your clips will be re-encoded.

I have a timeline project consisting of four layers. I made adjustments to each layer until finally being happy with an encoded mp4 result. But now I want to split that mp4 into four parts.
--> Is it possible to designate a part of the timeline project to encode, instead of encoding the whole thing?
--> If so, then I'd designate the 1st part, encode that part. Go back and designate the 2nd part, encode that part, and so on until I have 4 encoded parts instead of one total encoded video.

Will the future bring a version that allows UHD BR burning?

I guess they will take this as a request.
cheers

I'm trying to output a Blu-Ray with menus to a hard disk folder using the batch processor, but after a few hours I get an extremely useless error message saying: "The output stopped on an error".

That's ALL!

I've searched all over, but I can't find any TAW5 error logs (or any other log files) anywhere on my 64-bit Windows 7 Pro system. How am I supposed to know what to do? Does anyone know where I can find the log file or any other way to discover what went wrong?

Before I even began, I confirmed all codecs and codec settings were correct, ran several test tools, and confirmed that I have far more than enough room in the output hard drive. So how can I find out what's the problem?

Thanks.

Have you contacted support? They may have better insight to what the problem could be. http://tmpgenc.pegasys-inc.com/en/support/support.html

Hi,

I think this error comes up if there was really not enough memory for the
application. Windows 32 Bit Operation System can control at least 3GB
memory but there is a limit, one application can use at least 2GB
memory.
Memory problem happens most by AVCHD but it can be used very much
too by HD movies. (almost by creating menu thumbnails).

How about if you try to create a BD without menus? just for checking.
Do you have a slide show clip? If yes try to output without
that clip. (a lot of memory will be used by picture resizing).

Looks like the only way to handle this is by reducing your clips.
Or try also to create menus without motion, or effects.

Also try to disable following multithread settings at
Options > Preferences > CPU >
"Use multithread for filtering" and Options > Preferences > MPEG settings >
disable all options that use multithread function.
cheers

I just purchased downloaded to it to my Desktop workstation and it will not open and crashes with an error is there any issue I should be aware of? I get "Video Mastering works has stopped working"

C:\Users\garcialuis\AppData\Local\Temp\WERF161.tmp.WERInternalMetadata.xml
C:\Users\garcialuis\AppData\Local\Temp\WERFD25.tmp.appcompat.txt
C:\Users\garcialuis\AppData\Local\Temp\WERFD93.tmp.mdmp

Please help and thanks again!

Luis Garcia

I Got Video Mastering Works 6 to work once I did the latest Nvidia driver update. I hope this helps someone else.

Thanks for the info. bro
yeah, many issues are solve by updating your Nvidia driver^^
cheers