Hi,
I am using the trial version. I can't burn a DVD, I keep getting the message "NO USABLE WRITING DRIVER".
What does that mean and what should I do?

Thanks

What version are you using?

Hi, I'm using Authoring Works 4, not sure which version.

It shows the version during startup or within the program, click on "Options" then select "About..."

The latest version is 4.1.0.47 and it has an updated writing driver.

Yes, that's the version I have.
Apparently the update doesn't do me any good, I tried to install WORKS 3.1.2.176 instead, and it's working just fine!
Is it still possible to buy this version?

I don't think so. Version 3 is discontinued.

Check this list of supported DVD/BD writing drives:
http://tmpgenc.pegasys-inc.com/en/product/drivelist_20110329_en.htm

Maybe you need to update the driver for your writer or update the firmware.

I have Optiarc AD7561S, in the list you gave it says AD7561A, would that be compatible ?

There is a possibility that your drive isn't supported. I can't find that model on the official Sony Optiarc website, so if you want to update the firmware/drivers, you'll probably be able to find it through your computer maker's website (HP, Dell, etc.). Your drive is probably an OEM model so going through the computer's maker is probably the best way to get the proper drivers/firmware.

If updating the drivers/firmware doesn't work, then you may have to try an older version of Authoring Works 4. You'll need version 4.0.12.42 or below; those versions use the same writing driver as version 3 I think.

Ok, I'll try that. Thanks.

hey guys

I'm having the same issue and don't really know where to start. I'm guessing I need to update my driver.

How do I check what drive I have installed?

>
>How do I check what drive I have installed?
>
>
Right-click "My Computer", select Properties-->Hardware tab-->Device Manager.
Expand "DVD/CD-ROM drives" to see the make and model.

Thanks for the reply.!

hp DVD A DS8A4LH is the answer which doesn't seem to be on the list.

what I'm trying to do is burn a DVD that auto-plays and loops

you wouldnt happen to have any ideas re my driver situation? or.. know of any software that does this?

I have an mkv that I am trying to convert to to a 25GB bluray. I am able to read the file, create chapters points, and create a menu. It plays fine in the simulation. When I start the coversion it goes for a few minutes and then I get a pop error box that says not enough storage space. I have 600GB available on the destination drive and the 500GB on the temp directory drive. I have 6GB of ram on my system. I am running Windows 7 64 bit. It is not a permission issue within windows as I am able to do other conversions using the same folders. Any ideas why this is happening?

Not really sure what the problem could be.

In general, if you have a problem you should contact user support in addition to posting here. That way, you double your odds of finding a solution.
http://tmpgenc.pegasys-inc.com/en/support/support.html

Several of us have had this problem. Someone said they could render the disc in Batch Mode (even if it's a batch one one...), and that works. There *is* a permanent solution, but I cannot recall it right now.

I have a .wtv file that contains a MPEG2 stream recorded from a DVB-T USB device.
The files seems somewhat corrupt: Windows 7 refuses to convert it to the .dvr-ms format and TVMW5 refuses to convert it to MPEG2 PS (an empty "ActiveMovie Window" opens and the program seems to hang).
However, if I bypass the convert to PS step, I can view and edit the file; but when I select a part of it for export as MP4, the resulting output shows a frozen frame from somewhere the middle of the file until the end; it looks like the DVB-T stream was badly damaged at some part and the TVMW5 encoder choke on that part, while with the TVMW5 clip editor, I can successfully navigate anywhere in the file...

Since this recording contains an important part that I want to play on a non-Windows platform, I need absolutely to fix this file and convert the wanted portion: any suggestions ?

I've encountered something like this before. This usually happens because the broadcast stream signal is weak (when watching TV, the picture starts to stutter or become blocky). In these cases, you won't be able to convert to MPEG-2 PS as you've experienced. I've been able to fix it by cutting out the corrupted section in the cut-editor.

Typically, in the cut-editor you can see where the corruption is because the thumbnails will stop appearing and the preview will not function correctly.

Since I usually don't need the corrupted part, I cut/delete that section or split the clip a few seconds after the corruption. I then check the resulting clips to see if the corruption still exists. If it doesn't, it will output just fine.

Yes, I'm seeing tihs issue too.

I get your MO for fixing it, but is that really all that can be done? I mean, imagine a complete 2 hour movie where this happens every 5 minutes :(

Kind rgds

Update:

I've now tried converting 5 different movies I had recorded. They have all failed like this. This is slowly rendering TMPGEnc 5 useless to me :(

I'd say your signal is too weak, which is causing the corruption in the recording. That's not really TVMW5's fault; I don't think any program will like a weak signal wtv file. Your best bet is to get a better antenna or try and get a better signal by moving your antenna to a more optimal location.

Maybe it's just me, but it seems like the latest version (5.0.6.38) is better at importing wtv files even if they are missing chunks of data due to a weak signal. Of course, you'll still empty/corrupt frames where the weak signal is.

You guys are lucky; I can import wtv files, but they always freeze at about twenty minutes in and play the frozen frame for the duration of the movie. Am I the only one having this problem?
Gord

Can't open flv file

4.0 XPress can only import certain types of flv files, so yours may be the wrong type.

TKRAVE, isn't it also dependent upon what kind of codecs you have installed as well? Seems like I could not open FLV files at one point but then installed a codec and it worked.

Yes, it can also depend on any directshow codecs you have installed. I am not sure what a good flv codec is though.

I just moved TMPGEnc 4.0 Express to a new computer with Windows 7 Pro (64 bit). The program now will not allow the video part of an avi file to be loaded. I can load the same avi file if I use the trial version of TMPGEnc Video Mastering Works 5. I can view the file with Windows Media Player and other video players. The file was created with Adobe Premiere. Any assistance will be appreciated.

I'd say it's a codec problem. Make sure the codec is for the 32-bit version of Windows and not a 64-bit version; I think 4.0 XPress will only be able to use 32-bit versions of any codec.

I bought this updgrade, but it does not work on Windows XP Pro. Wish they told me that before wasting my money. Now they have blocked the licence on my version 4 software and refuse to refund my money. A BIG RIP-OFF. DO NOT BUY.

That's odd. I have TMPGEnc VMW5 installed on my 32-bit XP Pro laptop and it runs fine. Are you getting an error message during installation, startup or encoding?

Re: NO SUPPORT, this forum seems eerily lacking answers from TMPGEnc staff, and there hasn't been a software update since February. Did Pegasys drop support for this software?

- Dave

I believe david is using a 64-bit version of Windows XP Pro, which is why it doesn't work for him. Apparently he didn't bother to download the trial or read the system requirements.

Regarding support, TMPG staff have never really had a presence here, which is why they specifically say that it's for users to communicate with other users.
Just because they haven't released an update since Feb doesn't mean they dropped support; that's actually an odd statement to me. Tons of updates would only mean that there are tons of bugs.

If you want support, USE THE SUPPORT CONTACT FORM. That's what it's for.
http://tmpgenc.pegasys-inc.com/en/support/support.html
Most people get pretty fast results when they use the form.
Sorry for the CAPS, but for fuck's sake, I feel like I type this shit out way too often.

Anyway, I am guessing an update is coming soon; an update was just released for the Japanese version on April 22nd.

Sorry ViperGeek, that wasn't meant to be directed entirely at you; I think I'm more irritated by this straight-from-the-90's BBS. How about a modern forum, Pegasys?? One that's easy to search, has Stickies for important information, and all the other nice stuff you see on EVERY.OTHER.FORUM??

>Sorry ViperGeek, that wasn't meant to be directed entirely at you; I think I'm more irritated by this straight-from-the-90's BBS. How about a modern forum, Pegasys?? One that's easy to search, has Stickies for important information, and all the other nice stuff you see on EVERY.OTHER.FORUM??

None taken. It's good to see you back, helping fellow VMW5 users with their issues. Frankly, your help was a primary reason I took the plunge and purchased the software in the first place!

A real vBulletin-like discussion forum /would/ be quite nice. Occasional presence by Pegasys -- as is typical in other product-based forums -- would also be welcome and appreciated. Not every question deserves it's own Support Ticket, and there's an economy of scale when posting answers on a public forum. One question with one answer posted here can save 100 similar questions posted privately via Support Ticket.

- Dave

Actually, I already had Version 4 running on the system and was told by Pegasus that is was a direct upgrade for version 4. Now I'm told that it only works on 64bit with Windows 7, not XP PRO 64bit, even though the version 4 worked on 64bit. What I'm pissed off about is that now they have stopped my version 4 license and will not sell me a new license. They have said I need to upgrade my computer to Win 7. Not really a satisfactory solution. I am happy to pay for the license, but it seems that now that I bought the upgrade, I can't downgrade.

If I'm the only person in the world still using XP Pro 64bit, I'd be really surprised.

Hello I would like to know if there's a 64 Bit version of TMPGEnd Video Mastering Works 5?

I would like to know this, to see if it solves a problem I had with TMPGEnc 4.0 Xpress.

Details with TMPGENc Support Team below:

My Issue:

> I get the error code: 0X8007000E: insufficient storage space or memory
> even though I have 8 GB of RAM on my system.

TMPGEnc Support:

> This error comes up if there was really not enough memory for
> the application. There is a limit, one application can use at
> least 2GB memory.
> Memory problem happens most by AVCHD but it can be used very much
> too by HD movies.
> Normally .m2ts files are so heavy and so difficult to handle.
> Not enough memory means XPress 4 uses only 2 GB.
> This is because XPress 4 is a 32 bit application.

DO NOT BUY THIS SOFTWARE - IT DOES NOT WORK ON 64 BIT SYSTEM. I FOUND OUT THE HARD WAY AND THERE IS NO REFUND. THIS COMPANY STINKS!!!!

SUPPORT WAS USELESS. SAID THAT I SHOULD HAVE READ THE DISCLAIMER BEFORE UPGRADING. IT SAYS IT WORKS, BUT IT DOES NOT.

I had this problem with a previous version of this software. It went away when i installed ver 5.05.32.

>I had this problem with a previous version of this software. It went away when i installed ver 5.05.32.

Oh ok, so TMPEnc Video Mastering Works 5 (v5.05.32.) solves the 0X8007000E: insufficient storage space or memory problem?

TMPGEnc VMW5 is a 32-bit application, but runs very well on my 8GB 64-bit Windows 7 system. My recommendation would be to download the trial and see if you can exceed the 4GB address space.

- Dave

I'm sorry for you but the trial work very good when you buy it and use the retail version it's not the same music....
Some encoding who working in trial freeze in retail with the same original wtv file...no comment for the support...

Can someone give me specs on what would be good, quality HD video? I am transcoding loads of video, and have some clients wanting HD. Provide bitrate, size, etc..if possible. I have version 5

Thanks a bunch.

Can anybody give me some advice. I am attempting to encode Xvid avi files via Mastering Works but the file size remians constant at +-2500kbps, i have adjusted all the codec settings with regards to file size but theere is no change in the size, does anybody have some advice

You didn't mention your output format.

However you might try using variable bit rate (VBR). Either way (CBR or VBR) use the settings page (click on the settings button next to the rate control mode pull down selection menu) to adjust your average bitrate down to where you want the file size to be. The settings are all under the "Format" tab located at the top of the page.

Is there a setting (or known bug) in 4.0.9.37 that affects the smoothness of motion in .mp4 videos?

I'm a PC tech and I'm trying to assist one of my customers, who is using your TMPGEnc Authoring Works 4. They're trying to put together a DVD from a compilation of NTSC .mp4 videos of motorcar racing. We're finding that cars (and other moving objects) often appear choppy on DVDs produced by TMPGEnc (they're perfectly smooth when the .mp4s are viewed). This is most noticeable with non-HD .mp4s (i.e., 480p and lower resolutions).

That is, instead of smoothly moving across the screen (either moving left-to-right across the screen or traveling away from the camera), cars appear to be pausing a number of times along their travel for fractions of a second, similar to the way 240p videos (versus HD videos) often appear on youtube.

We have tried adjusting both the Bitrate to its maximum setting of 8000 as well as the 'Picture Quality' setting for the Track to 100% (default I believe was 90%), but these had no effect.

for best results

you need to convert the MP4 video to separate audio and video files using authoring works 5 in the format necessary for either a DVD or blu ray. then smart rendor the combined files in authoring works 4 when you ouput the authored project.

There was an issue with authorong works 4 in regards to outputting the correct scan rates, I brought the issue up with the programmers and thought that issue was corrected in a previous version over a year ago.

Thanks Rick, but I have an update:
She said the buzzing began after she upgraded TMPTEnc to 4.0.9.37. I'm not sure what version she had before, but she said it had a 2009 copyright on the entry screen.

Yesterday, I installed a trial copy of TMPGEnc 4 onto my own 64-bit Vista machine and produced a DVD with the same set of .mp4 files that produced the buzzing DVD on my customer's machine. The DVD made on my machine came out flawless! No buzzing at all.

Then, thinking that her program must've been damaged, I uninstalled the existing TMPGEnc 4.0.9.37 from her 32-bit XP Pro sp3 PC (with all current updates) and, then, installed the same trial copy that worked on my 64-bit Vista PC.

Unfortunately, same problem: beginning about 15:30 into the DVD, there's a loud buzzing in the left channel. I tried changing the order of the .mp4 or using a different set of .mp4s, but nothing helped. The buzzing always begins in the left channel around the same time (~15 minutes into the DVD, regardless of the content) and then spreads to both channels about 5 minutes later and continues throughout the remainder of the disc. I checked the audio tracks of all the .mp4s and none are clipped or in any out of the ordinary.

Thinking the problem might be related to the .mp4 driver TMPGEnc now uses, I went into the Track Settings and overrode the default Audio settings, changing the default Stream Format from "Dolby Digital" to "MPEG-1 Audio Layer II" and burned another DVD. No buzzing!

So, to sum up: the buzzing occurs 15 minutes into the movie and only with DVDs made with "Dolby Digital" audio tracks on an XP Pro machine. No problem with the same configuration on a 64-bit Vista machine.

Is there a known incompatibility or bug with the .mp4 sound driver in recent versions of TMPGEnc?

Just to clarify, this comment from my previous post references my customer's XP Pro machine (not my 64-bit Vista machine):

>Thinking the problem might be related to the .mp4 driver TMPGEnc now uses, I went into the Track Settings and overrode the default Audio settings, changing the default Stream Format from "Dolby Digital" to "MPEG-1 Audio Layer II" and burned another DVD. No buzzing!

Have you tried the latest version? 4.0.9.37 is from over a year ago. There have been about 4 revisions since then. Not sure if it will fix your problem but it's worth a shot.

http://tmpgenc.pegasys-inc.com/en/download/taw4.html

TMPGEnc Master Works 5 v5.0.5.32
When I use an avisynth.avs file as an input source (S-Definition mpeg2 video) the display playback in the cut-edit page is very jerky, stop-and-go, making sync issues, or anything, impossible to view.

Playing the same avisynth.avs video file in TMPGEnc XPress 4.0 gives a smooth playback and I can easily see if the audio is in sync or not.

I'm having these problems since I upgraded my computer motherboard and video to Intel-DG45ID w/Q8400-Core2Quad 2.66GHz processor, 4GB memory and an ASUS ENGT240 NVIDIA (CUDA 2.63) PCI express video card (1GB DDR3 VRAM).

I have CUDA enabled (turning it off makes no difference).

My old motherboard HP-Intel-G915 Express chipset/P4 3.0GHz processor, with integrated video and audio did not have this problem.

Anyone else having this problem or have any ideas on how to fix it?

Many Thanks :)

Did you keep the old installation and replace the hardware or did you reinstall the everything including the operating system? If you just replaced the hardware and kept the old install, make sure that the previous video, chipset and audio drivers are removed and then install the new ones, including any specific software the old hardware, example would be the old audio equalizer or motherboard monitoring software. If your new hardware is dramatically different than the old, such as a different processor manufacturer, then you should do a clean installation if possible (I know, a royal pain).

I see you did stay with Intel for the CPU but it may not see all the processor cores without reinstalling the operating system or at least a repair install and if it sees only one CPU core then it is running at 1/4 of your computing power.

Thank you for the suggestions.

I look in preferrences under CPU/GPU and see all the following enabled:
Enable MMX, Enable MMX-2, Enable SSE, Enable SSE2, Enable SSE3, Enable SSSE3,
Enable SSE4.

Also shows:
Physical CPu: 1
Core: 4
Logical CPU: 4

Other items are greyed out.

Any one know of any settings that need to be changed?

thx :)

A few years ago I used to use TMPGEnc and TMPGEnc DVD Author to process mini DV tapes from my (elderly) JVC DV3000 camcorder. The procedure was capture tape content via DV (Firewire) port with Windows Movie maker, export from WMM as AVI, process AVI in TMPGEnc to get m2v and wav files, then process these files in TMPGEnc DVD Author. Always worked reliably, and still does on my XP PC that presently resides in my garage. But slower than hell.

Now have a fairly fast Win 7 64-bit PC with working firewire port and would like to use this machine. One problem is that Windows Live Movie Maker doesn’t export AVI (why MS left this out beats me). So considering buying TMPGEnc Authoring Works 4 but having read the spec several times it appears that it won’t work with my old miniDV tape camera.

Am I right in this? If so I guess I’ll have to dust off my old PC and work in the garage. It’s not worth buying a new camera just for the one project.

Check:
http://www.brighthub.com/multimedia/video/articles/22658.aspx

Reads as though you can D/L and install an older version of Windows Movie Maker that runs on Win7 that might allow you to capture and export, if TMPGEnc and AW4 will not do it for you.

I believe that camera records to Mpeg4 format, and I know AW4 will import
Mpeg4 files, though I've never used it straight from a camcorder (I use Avid Liquid as my import and editor). Just try it straight from the camcorder.

The camcoprder came out in April 2002, and records DV (standard definition)format files on MiniDV tape. It would not be MPEG4.

Not sure how this works but if I use ‘Import from Device’ (JVC-3000) on Win Live Movie Maker and save, the resulting file is a good quality AVI, not a WMV as I expected.

Installed MM2.6 for Vista and it works OK on Win 7 except there isn't an 'Import from device' option. But since I now have the AVI generated from Live Movie Maker that's no problem. Thanks for help - much appreciated.