Delete


At least one comment has been added to this article, only an administrator can delete the article now.

Do you really want to delete this article?

Enter the password for this article, then click the "Delete" button. Click the "Cancel" button to exit this page.


Question - latest update won't install - no clue why No.71596
benoitm  2020-08-31 21:51:07 ( ID:bqo2o.1l24f )  

I am a happy TMSR5 user since many years.
I have 5.0.22.28 fully licensed up and running on my Win10/1903 machine.
When I run the 5.2.23.29 installer, I get a "The specified acccount already exists" message, then the installation rolls back & aborts.

I have no clue....Any idea ???

The A/V on this machine is Windows' built-in Windows Security


benoitm  2020-09-08 21:05:22 ( ID:bqo2o.1l24f )  

Dear TMPGEnc,

Please answer this question !
I tried to fill a Support request, but when validating the questionnaire, I allways get "CUDA function has not been entered."

I DON'T KNOW HOW TO REACH YOU NOW TO GET SUPPORT !
I AM A RETURNING PAYING CUTOMER !!!


Jacques  Mail / Home )  2020-09-09 00:19:07 ( ID:hhpsbva1z9h )  

Same problem here. The update ends with the same error message.


View article | Back to TMPGEnc Home | Administrator TMPGEnc Net

Script written by TMPGEnc.