Hello. I have recently installed Editor Premium on a powerful Dell which has been dealing with TMPG 4.0 Express and Editor 1.0 for many months without any problem. If I start a new project (or open an existing one), add some files, open the transition editor, optionally select a transition (or not) and then select OK to close the transition editor, the program displays a message "runtime error 204 at 0BOA29FC" and crashes.

TMPG Support said:
"It is possible you may have other processes in the background that is
causing a conflict with our software. Please make sure you close down
all processes that are not needed. I also recommend having the latest
.NET framework 2 and 3 and DirectX installed. Also, if you have any
codec packs or ffdshow then I suggest removing them as well."

I hardly have any startup programs. I have now run all Windows updates (including .NET fraework 3), have updated DirectX and have updated the ATI dispay driver. I'm 99.9% certain that the ffdshow codec pack has never been installed - I have been warned against it many times on the web.

Google identifies 2 oriental websites mentioning "error 204" +pegasys, but I can't understand them.

I have found kservice.exe and removed it. No improvement.

Any ideas would be most welcome. Thanks

What kind of graphics card do you have? Their spec says 3D graphics card with DirectX 9 capabilities. You could have the software DirectX 9 installed but if your card isn't directx 9 compatible then this could be a problem.

oh yah btw, you might not want to quote them...they usually have a disclaimer and might not like you using it for posting on blogs or forums.

One other thing I do know is that Runtime error is an error in memory conflict at runtime.

>What kind of graphics card do you have? Their spec says 3D graphics card with DirectX 9 capabilities. You could have the software DirectX 9 installed but if your card isn't directx 9 compatible then this could be a problem.

Thanks nTekka. My graphics card is an ATI Radeon X600 256MB HyperMemory and the spec on their website says "Full DirectX 9 support".

I'm not sure how to detect whether I have codec packs or ffdshow installed.

Thanks again. Mike

I have the same problem on two systems with TMPGEnc editor. All my frameworks are up to date. No extra codecs installed. It crashes the system every time I use a transition. Have submitted a report every time as well. Any news on this? This pudate has been a waste of money if this is not fixed at some point.

Is there any news on this? I still cannot use the transition editor.